What I need: • A website embedded AI chatbot (Botpress or Azure OpenAI preferred, but flexible). • Warm, empathetic conversational flow suitable for end-of-life pet care. • Bot collects key inputs: pet weight, postcode/distance, time of day, cremation type, ashes container, and other add-ons. • A pricing engine (Node.js or Python) that applies my structured rules and returns a total + itemised breakdown. • Chatbot must never generate prices — all calculations come from the pricing engine via a simple REST API. • Clean, modular setup so I can update pricing rules easily. • Delivery includes chatbot, pricing engine, embed code, and update instructions. Outcome: A compassionate, accurate, user-friendly chatbot that helps families understand fees clearly and gently.
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