Expected duration: Ongoing Freelancer Club is on a mission to elevate, educate, and empower freelancers. For over a decade, we’ve supported thousands of independent professionals through meaningful work, advocacy, and training. We proudly lead the #NoFreeWork and 'Rise, Freelancer' campaigns and champion a future where freelancers are fairly paid, supported, and celebrated.
The Role
We’re looking for a proactive, empathetic freelancer to step into a role connecting hiring clients with the right freelance talent.
This is ideal for a freelancer with 2 to 5 years’ experience who already works with a handful of clients but has the flexibility to respond instantly when new Concierge requests appear. You’ll act as a trusted connector - connecting with the hiring client with the right freelancer, and helping great projects happen with the help of our matching technology.
What You’ll Do
Matchmaking
Review new briefs, clarify details with clients, and connect them with the most suitable freelancers based on skills, availability, budget and fit.
Client Relationships
Build warm, trusted relationships with clients so posting a job on Freelancer Club feels effortless and rewarding.
Job Amplification
Work with our content team to promote jobs to attract strong applicants.
Freelancer Support
Communicate with freelancers to clarify briefs, offer guidance, and prevent early misalignment.
Platform Oversight
Track job progress to ensure nothing falls through the cracks.
Problem Solving
Spot friction early and resolve issues quickly so both clients and freelancers have a great experience.
Skills & Experience
Clear, confident written and verbal communication Natural relationship-builder with clients and creatives Home or office-based freelancer with flexibility to react and 'dip in' every day Highly organised with experience using project management tools (eg: HubSpot) Strong instinct for matching talent to projects Emotionally intelligent and solution-focused Passionate about freelancing and creative work Able to interpret briefs and translate them into practical freelancer matches Self-motivated, able to think of your feet, and comfortable working remotely
Bonus: experience with WhatsApp for Business, Slack, HubSpot, or similar tools.
What You’ll Love
Flexible freelance work that fits around other clients Being part of a mission-driven team championing freelancers Helping talented creatives access meaningful paid work Playing a hands-on role in shaping the future of freelance careers
If you believe in fair pay, creative freedom, and a better future for freelancers, we’d love to hear from you.
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