Expected duration: 1 - 2 weeks Who Should Apply Established software vendors or SaaS providers Companies with existing workforce / rota management platforms Experience supporting 24×7 or critical operations (broadcast, healthcare, aviation, utilities, SOCs, etc.)
Not suitable for: Individual freelancers Greenfield software builds Simple HR or small-business scheduling tools
What to Include in Your Response
Company background and years in operation Description of your existing product Examples of similar deployments Hosting model and security approach Integration capabilities Licensing model and indicative pricing Implementation approach and timelines
We are a broadcast television network operating 24×7×365 and are seeking proposals from established software companies offering an existing rota / workforce management platform.
This is not a request for custom development from scratch. We are specifically looking for proven, production-ready software with successful deployments in complex, mission-critical environments.
About Us
Industry: Broadcast Television Staff size: ~500 employees Operation: Continuous 24×7×365 Rotas managed at department level with central oversight
What We Are Looking For An enterprise-grade Rota / Workforce Management System capable of handling complex operational staffing requirements.
Core Functional Requirements: Creation, editing, publishing, and amendment of rotas Support for complex shift patterns: Day / Night Rotating shifts On-call Overtime Split shifts
Department-level rota management
Staff assigned to multiple departments
Leave and status tracking: Annual leave Sick leave Training Deployment Overtime
Real-time visibility of staffing coverage Alerts for understaffed or overstaffed shifts Role-based access control Web-based system (browser access) Mobile or tablet access for rota viewing (preferred)
Reporting & Compliance: Attendance and absence reporting Overtime usage reports Staffing coverage reports Export to CSV / Excel / PDF Full audit trail of rota changes and approvals
Integration & Scalability: Support for 500+ users High availability suitable for 24×7 operations API or integration capability Experience integrating with: SAP (HR / Payroll / Time Management) – highly desirable Access control systems – desirable
Security & Hosting: Role-based permissions Secure access controls Data encryption in transit and at rest GDPR / data protection compliance Cloud or on-premise deployment options (to be specified)
Training & Support: Administrator and coordinator training Onsite or remote training options Ongoing support and maintenance Defined SLAs and escalation procedures
Next Steps
Shortlisted vendors will be invited to: Receive a detailed RFP Participate in a solution walkthrough / demo Submit a formal commercial proposal
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