I’m looking for a skilled technical writer who can craft clear, well-structured user manuals for our software products. The manuals must guide non-technical end-users through installation, configuration, and everyday usage, reducing support tickets and onboarding time.
Scope • Gather information from existing engineering notes, UI text, and brief interviews with our developers. • Produce a logically ordered manual that breaks down features into step-by-step instructions, using concise language and consistent terminology. • Include annotated screenshots or simple diagrams where they add clarity. • Supply the final deliverable in both editable Word format and ready-to-publish PDF.
Quality Expectations • Tone: straightforward and supportive—no marketing fluff. • Structure: table of contents, numbered procedures, troubleshooting section, and glossary. • Language: US English, free of jargon unless defined. • Readability: grade 9–10 level; follow Microsoft Manual of Style or similar standard.
Timeline I’d like an initial outline within one week, a draft manual the following week, and the polished version—after one round of feedback—by week three.
If you have previous examples of user manuals, especially for SaaS or desktop software, please share them with your bid.
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