We’re looking for a friendly and professional freelancer to call our previous customers, check they’re happy with their purchase, and kindly ask them to leave us a Google review if their experience was positive.
You’ll be representing Just Value Doors, a well-established UK online supplier of doors and windows. These are warm calls only, as you’ll be speaking with existing customers, not cold leads.
We’ll provide: >> A spreadsheet with all the customer details, purchase dates, products, and values >> A call script and simple email template for sending the review link >> A shared sheet to track outcomes (review left, feedback received, follow-up required)
Example Call Flow...... “Hi, is that Sam? This is Dave from Just Value Doors. You purchased a uPVC door from us earlier in the year - how are you getting on with it?”
If the customer is happy: “That’s great to hear! We really appreciate your feedback. Reviews are very important to our business - would you mind sparing a couple of minutes to leave a quick Google review? If I send you the link by email, would you be happy to do that?”
Then: >> Send the email using the template provided >> Mark the call as completed >> Update the spreadsheet (e.g. review sent / review received)
If unhappy: >> Apologise sincerely, and note the details for our customer service team to follow up.
If they mention future projects: >> Note the details for our sales team to reach out.
Requirements >> Excellent spoken English (UK accent preferred) >> Friendly, polite, and professional phone manner >> Confident using Google Sheets >> Reliable internet connection and phone setup >> Must keep all customer data confidential (GDPR compliant)
Payment Base rate: £1.50 per completed call (customer answered, confirmed identity, and call outcome recorded in the spreadsheet)
Bonus: +£3 for each verified Google review (where the reviewer name matches the customer called)
Pay example (£150 for 100 completed calls (trial phase). Bonus +£3 per verified Google review (paid separately as a milestone))
All calls and outcomes will be logged in a shared spreadsheet for transparency — including date, outcome, and brief call notes.
If you're interested, please submit your interest, and we will arrange an initial kick-off call with me.
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