Objective Configure the Magento 2 website so that all transactional emails (e.g., order confirmations, shipping updates, password resets, etc.) are routed through Klaviyo, ensuring reliable email delivery, tracking, and alignment with marketing campaigns.
Scope of Work Klaviyo Account Integration
Ensure the Magento store is properly connected to the existing Klaviyo account.
Install and configure the Klaviyo Magento 2 Extension (if not already installed).
Validate that the store domain is authenticated in Klaviyo (SPF, DKIM, DMARC records).
Email Routing Setup
Configure Magento to use Klaviyo’s SMTP or API for sending transactional emails.
Replace default Magento email transport with Klaviyo’s email sending service.
Ensure fallback handling in case Klaviyo API fails.
Template Alignment
Sync Magento’s transactional email templates with Klaviyo.
Ensure templates for Order Confirmation, Shipment Notification, Invoice, Credit Memo, Password Reset, and Account Emails are correctly set up in Klaviyo.
Apply branding and styling consistent with the store’s marketing emails.
Event & Data Mapping
Map Magento events (e.g., sales_order_place_after, sales_order_invoice_pay, customer_register_success) to Klaviyo triggers.
Verify that order data (customer name, products purchased, totals, shipping info) passes correctly to Klaviyo for dynamic personalization.
Testing
Send test orders in Magento to confirm:
Emails are delivered via Klaviyo.
Correct template and personalization are applied.
Emails appear in Klaviyo’s activity log.
Confirm deliverability to major inbox providers (Gmail, Outlook, Yahoo).
Monitoring & Logging
Enable logging of API/SMTP requests for debugging.
Set up alerts in Klaviyo for failed sends or high bounce rates.
Deliverables Magento configured to send all transactional emails via Klaviyo.
Klaviyo templates created and linked to Magento events.
Documentation outlining:
Integration steps
Updated DNS records (SPF, DKIM, DMARC)
Instructions for updating/editing email templates in Klaviyo
Acceptance Criteria All Magento transactional emails are sent successfully through Klaviyo.
Templates match the store’s brand guidelines.
Emails pass spam filters (validated via mail-tester or similar).
Order confirmations and account-related emails appear in customers’ inboxes promptly (
Customer Chat Response Setup Category: AI Chatbot Development, AI Content Creation, AI Text To Text, Automation, Chat Operation, Chatbot Integration, Customer Service Chatbot, Customer Support Budget: ₹750 - ₹1250 INR
22-Dec-2025 11:04 GMT
Logo and Gold Card Design Category: Adobe Illustrator, Photoshop, Branding, Card Design, Graphic Design, Illustration, Logo Design Budget: ₹600 - ₹700 INR
22-Dec-2025 11:03 GMT
Isometric Ingredient Assembly Animation Category: 2D Animation, 2D Animation Explainer Video, 3D Animation, 3D Modelling, After Effects, Animation, Graphic Design, Illustration, Video Editing, Visual Design Budget: ₹600 - ₹1500 INR
Professional AI Avatar Creation Category: AI Animation, AI Design, AI Text To Speech, Animation, Caricature & Cartoons, Graphic Design, Logo Design, Video Production Budget: $250 - $750 AUD
Indian ecom seller account and product listing handler Category: Amazon, Content Writing, Conversion Rate Optimization, Copywriting, Internet Marketing, Keyword Research, Product Descriptions, SEO Budget: ₹1500 - ₹12500 INR
22-Dec-2025 10:52 GMT
EBAY ACCOUNT BELOW STANDARD Category: Account Management, Content Writing, Customer Service, Digital Marketing, EBay, Market Research, Product Descriptions, SEO Budget: $30 - $250 USD
22-Dec-2025 10:51 GMT
PDF Text Conversion & Formatting Category: Data Analysis, Data Entry, Data Management, Data Processing, Data Visualization, Excel, Microsoft Office, PDF Budget: ₹12500 - ₹37500 INR
