=============================================================================== SYSTEM ISSUES REPORT - MAGENTO 2.4.x ENVIRONMENT ===============================================================================
ISSUE 1: Login and Account Reset Malfunction ------------------------------------------------------------------------------- Observed Behavior: - Login and password reset functionalities are non-functional. - Previously working, now users cannot log in after account verification. - New account creation triggers the verification email correctly. > Verification email is received and successfully verified. > After verification, login is still not possible.
Additional Note: - Admin used to be able to approve accounts manually via admin panel. - This manual approval option is now missing or non-functional.
Required Actions: [ ] Diagnose login flow and identify any backend or session issues. [ ] Test password reset functionality end-to-end. [ ] Ensure email verification updates account status correctly. [ ] Restore or re-enable manual admin approval functionality if needed.
ISSUE 2: API63C – Incomplete Product Response ------------------------------------------------------------------------------- Observed Behavior: - API endpoint `API63C` returns only 13 products instead of 14. - Product count issue is intermittent and appears to be account/user-dependent. - The missing product is random — not tied to a specific SKU. - API response includes the product location but omits its value/data.
Confirmed: - Magento system backend correctly holds all 14 products. - This is strictly an API-level delivery issue, not a data issue.
Required Actions: [ ] Trace `API63C` logic from request to response. [ ] Identify conditions under which a product is dropped from output. [ ] Verify user/account-specific conditions (e.g., permissions, visibility). [ ] Ensure response consistency with backend product list (always 14).
=============================================================================== WORKFLOW PRIORITY =============================================================================== 1. Fix login and reset account flow (blocking all user access). 2. Diagnose and correct API63C response inconsistency.
=============================================================================== REQUIRED SKILLS =============================================================================== - Magento 2.4.x (PHP 7.4+) - Magento Customer Account & Admin Management - API development and troubleshooting - JSON Response Consistency ===============================================================================
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