Expected duration: More than 6 months We're looking for a Medical Admin Assistant to join our growing team at HELM! You'll be working with our client in the medical industry in a fully remote capacity. In this role, you will be responsible for ensuring seamless patient experiences and efficient billing operations. You will be the linchpin in managing patient benefits, claims submissions, and client support, enabling the practice to focus on delivering outstanding health services.
Responsibilities: Act as the primary point of contact for day-to-day administrative tasks and patient coordination. Take ownership of billing and administrative tasks, communicating with the bookkeeper regarding claims and payments, and resolving issues independently with minimal escalation. Verify out-of-network benefits for new clients during the onboarding process. Maintain a separate spreadsheet, accessible via Slack, to track all clients’ benefits. Submit claims through the designated platform following established protocols, such as after payments are received from clients. Send W9 forms to all insurance companies for new therapists to ensure proper credentialing. Review Explanation of Benefits (EOBs). Conduct consistent follow-ups with both insurance companies and patients regarding claims and outstanding information. Keep track of payments received and efficiently handle any discrepancies. Provide additional assistance, such as helping the CEO coordinate virtual open house events. Arrange and coordinate gift-giving for employees and other specified individuals and make small office-related purchases independently and with discretion.
Requirements and Qualifications: Excellent spoken and written English communication skills. Must possess excellent attention to detail, demonstrating the ability to be ultra-organized, highly reliable, and proactive in supporting operations. Highly assertive and proactive, with the ability to take full ownership of tasks and drive solutions independently. High Discretion & Confidentiality, ability to handle sensitive information and maintain confidentiality. An understanding of HIPAA compliance. Excellent phone skills with a cheerful disposition. Possess a warm, enthusiastic, hospitable, and empathetic demeanor. Tools You'll Use: Sessions Health (EHR system) Slack Simple Practice Valant Excel Location: Remote (contractor basis) Weekly Hours: 30 - 40 p/w depending on business requirements and between 8am - 5pm EST Pay Range: $12 - $15 p/h Equipment: BYO Devices
If you are interested in this opportunity, please submit your CV and share why!
A bit about us... Helm is a staffing agency that exists to help people achieve freedom. Our staffing team (a.k.a. dream merchants) seeks A-Players. Does the following describe you:
Superb written and spoken English (we assess skills unassisted by AI Tools, Grammarly, and ChatGPT). We look for C2 proficiency, or native-level English. Entrepreneurial, attentive to others, curious, and hungry for growth!
Interactive Real Estate Listing Platform Category: API Development, HTML, JavaScript, Laravel, MySQL, Node.js, PHP, PostgreSQL, Web Development Budget: $3000 - $5000 USD
23-Dec-2025 22:50 GMT
Blog Article to Spanish Translation Category: Article Writing, Blog Writing, Castilian Spanish Translator, Content Writing, Copywriting, Editing, Spanish Translator, Translation Budget: $250 - $750 USD
23-Dec-2025 22:48 GMT
LinkedIn & Instagram Traffic Strategy Category: B2B Marketing, Content Marketing, Graphic Design, Internet Marketing, Link Building, SEO, Social Media Management, Social Media Marketing Budget: ₹1500 - ₹12500 INR
23-Dec-2025 22:48 GMT
Simple 3-4 Page Business Website Category: Content Management System (CMS), CSS, Graphic Design, HTML, PHP, Web Design, Web Development Budget: £250 - £750 GBP
23-Dec-2025 22:46 GMT
Shopify DTG Embroidery Store Build Category: ECommerce, HTML, SEO, Shopify, Shopify Development, Web Design, Web Development Budget: $250 - $750 USD
23-Dec-2025 22:46 GMT
AI-Powered Educational Video Production Category: After Effects, AI Animation, AI Content Creation, AI Design, AI Development, Video Editing, Video Production, Video Services Budget: $30 - $250 USD
