We are seeking to automate our client communications process to improve efficiency. Currently, when a service request arrives via email from a client, we manually parse the customer information and send communication via text or WhatsApp.
The goal of this project is to develop a solution to automate steps in our workflow. Specifically, upon receipt of a client email, the required customer data would need to be programmatically extracted and organized. Next, the appropriate communication platform would automatically be identified, either text or WhatsApp, based on the client's defined preferences. Finally, a personalized message would then be dynamically sent to the customer via the designated channel, notifying them their request has been received.
The successful applicant will be responsible for analyzing our current manual process, identifying the key data inputs and outputs at each step. They must then design and implement a technical framework to seamlessly integrate these functions without human intervention. Programming experience with email parsing, data extraction and messaging APIs is essential. The applicant should also be able to provide ongoing support, maintenance and refinements to the automated system as needed. This project aims to significantly improve our customer service levels through an intelligent digital solution.
SEO Blog and Social Media Manager ONLY FREELANCER Category: Article Writing, Blog Writing, Facebook Marketing, Instagram, Internet Marketing, Link Building, SEO, Social Media Marketing Budget: ₹12500 - ₹37500 INR
AI Hairstyle App Development Category: Android, Graphic Design, IPhone, Mobile App Development, User Interface / IA, Web Application Budget: $30 - $250 CAD
27-Jun-2025 15:59 GMT
Ride-Hailing App Development Category: Android, Backend Development, Cloud, Database Management, Geolocation, Google Firebase, Google Maps API, Mobile App Development, PayPal API Budget: $750 - $1500 USD
27-Jun-2025 15:58 GMT
Modern Concrete House Design Category: 3D Modelling, 3D Rendering, AutoCAD, Building Architecture, Interior Design Budget: $10 - $30 USD
27-Jun-2025 15:58 GMT
Power BI Dashboard Development Category: Database Administration, Database Development, Database Programming, Microsoft Access, SQL Budget: ₹1500 - ₹12500 INR
