Description: Our IT team runs smoothly—but we need your expertise to document how! We’re after a savvy technical writer to create an IT Operations Manual that’s easy to follow, yet deeply informative. If you've written SOPs, knowledge base articles, or infrastructure runbooks—this is your gig.
You'll work directly with our engineers to extract the know-how and turn it into a comprehensive manual that covers monitoring, escalation, change control, and more.
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