We are looking for a reliable and tech-savvy individual based in the United States to act as a Remote Laptop Custodian. In this role, you will maintain and provide remote access to laptops for software engineers employed by U.S. companies who are temporarily working abroad.
Responsibilities: - Receive, unbox, and set up laptops according to provided instructions. - Connect devices to the internet and ensure they remain online and accessible for remote access. - Maintain daily remote access availability to support ongoing development work. - Perform simple in-person tasks as needed, such as rebooting devices, installing updates, or running diagnostics. - Monitor the condition and performance of each laptop, and promptly report any technical issues. - Coordinate with remote engineers to ensure seamless operations and address any ad hoc support needs.
Qualifications: - Must reside in the United States. - Familiarity with basic laptop setup, Wi-Fi networks, and remote access tools. - Highly responsible, organized, and trustworthy, capable of managing multiple devices simultaneously. - Clear and consistent communication skills. - Prior experience in IT support or technical assistance is a plus, but not required.
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