NAPAC External IT Consultant Brief The National Association for People Abused in Childhood (NAPAC) is seeking to appoint an experienced, values-aligned IT consultant (or consultancy) to provide ongoing external support to our UK-based charity. We are a small, trauma-informed organisation with a distributed team working in hybrid and remote settings, and we are in the process of transitioning to a fully cloud-based system (Microsoft 365). The appointed consultant will play a key role in supporting this shift and ensuring smooth, consistent, and empowering IT experiences for all staff.
Our Priorities We want an IT partner who is: > Proactive, not just reactive – someone who anticipates issues and recommends improvements. > Friendly and jargon-free – able to speak plainly and respectfully to a non-technical team. > Reliable and responsive – committed to quick response times and meaningful follow-ups. > Values-driven – understands or is willing to understand how our trauma-informed values influence our ways of working. > Collaborative – works as a trusted partner with clear boundaries and professionalism.
Scope of Work The consultant will: > Provide day-to-day technical support to a team of 15–20 staff across different locations. Manage and maintain our Microsoft 365 environment, including Teams, Outlook, SharePoint, and OneDrive. > Support the migration away from legacy systems (such as NAS-based file storage) to a fully cloud-based structure. > Troubleshoot hardware and software issues (e.g. printer access, webcam compatibility, connectivity problems). > Recommend IT improvements aligned with our ways of working, and provide occasional staff training or documentation. Support occasional onboarding/offboarding of staff from an IT access perspective. Offer strategic input on IT policy, data security, and good digital housekeeping practices.
Our Setup > Devices: Primarily laptops (Windows), with mobile devices used occasionally. > Cloud-based tools: Microsoft 365, Zoom, and case management software (hosted externally). > Office: Core operational base in Stockport, with remote and hybrid staff based in London.
What We’re Looking For > Open to both individuals and small firms. > Preferably a monthly retainer model, but we are open to other payment structures. > Someone who is willing to visit NAPAC’s offices in London and Stockport occasionally, particularly to understand our work and values. > A responsive service model with clear SLAs for turnaround times. > Transparent pricing and no unexpected or inflated charges. > Proven experience supporting small-to-medium organisations in the charity sector is a bonus. > Sensitivity to confidentiality and survivor-facing work.
Procurement Process We welcome submissions of expressions of interest with: > An overview of your relevant experience. > Details of your service model and availability. > Your fee structure (monthly retainer, hourly rates, etc.). > A short statement on how you align with NAPAC’s values and approach.
Expressions of interest are welcome by Friday 16 May 2025.
looking for expert who can fix my AI CHAT BOT Category: AI Chatbot Development, AI Development, Chatbot Integration, Debugging, Natural Language Processing, NLP, Node.js, Python Budget: $10 - $30 USD
05-May-2026 22:01 GMT
Short AI Tutorial Video Creation Category: After Effects, AI (Artificial Intelligence) HW / SW, AI Content Creation, Animation, Script Writing, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: $10 - $40 USD
Diverse Children's Book Illustrations Category: Art Consulting, Art Installation, Caricature & Cartoons, Character Illustration, Drawing Artist, Graphic Design, Illustration Budget: $30 - $250 USD
05-May-2026 21:50 GMT
Hero Combat Prototype Development Category: 3D Modelling, C#, Programming, Game Design, Game Development, Level Design, Lighting Design, Unity, Unity 3D Budget: $15 - $25 USD
Campagne Facebook Anti-racisme -- 2 Category: Content Creation, Copywriting, Data Analysis, Facebook Ads, Facebook Marketing, Internet Marketing, Link Building, Marketing, Social Media Management, Social Media Marketing Budget: $250 - $750 USD
05-May-2026 21:47 GMT
Electronics Promotion Across Ethiopia & Tanzania Category: Advertising, Digital Marketing, Google Ads, Influencer Marketing, Internet Marketing, Market Research, Marketing, Research Budget: $10000 - $20000 USD