NAPAC External IT Consultant Brief The National Association for People Abused in Childhood (NAPAC) is seeking to appoint an experienced, values-aligned IT consultant (or consultancy) to provide ongoing external support to our UK-based charity. We are a small, trauma-informed organisation with a distributed team working in hybrid and remote settings, and we are in the process of transitioning to a fully cloud-based system (Microsoft 365). The appointed consultant will play a key role in supporting this shift and ensuring smooth, consistent, and empowering IT experiences for all staff.
Our Priorities We want an IT partner who is: > Proactive, not just reactive – someone who anticipates issues and recommends improvements. > Friendly and jargon-free – able to speak plainly and respectfully to a non-technical team. > Reliable and responsive – committed to quick response times and meaningful follow-ups. > Values-driven – understands or is willing to understand how our trauma-informed values influence our ways of working. > Collaborative – works as a trusted partner with clear boundaries and professionalism.
Scope of Work The consultant will: > Provide day-to-day technical support to a team of 15–20 staff across different locations. Manage and maintain our Microsoft 365 environment, including Teams, Outlook, SharePoint, and OneDrive. > Support the migration away from legacy systems (such as NAS-based file storage) to a fully cloud-based structure. > Troubleshoot hardware and software issues (e.g. printer access, webcam compatibility, connectivity problems). > Recommend IT improvements aligned with our ways of working, and provide occasional staff training or documentation. Support occasional onboarding/offboarding of staff from an IT access perspective. Offer strategic input on IT policy, data security, and good digital housekeeping practices.
Our Setup > Devices: Primarily laptops (Windows), with mobile devices used occasionally. > Cloud-based tools: Microsoft 365, Zoom, and case management software (hosted externally). > Office: Core operational base in Stockport, with remote and hybrid staff based in London.
What We’re Looking For > Open to both individuals and small firms. > Preferably a monthly retainer model, but we are open to other payment structures. > Someone who is willing to visit NAPAC’s offices in London and Stockport occasionally, particularly to understand our work and values. > A responsive service model with clear SLAs for turnaround times. > Transparent pricing and no unexpected or inflated charges. > Proven experience supporting small-to-medium organisations in the charity sector is a bonus. > Sensitivity to confidentiality and survivor-facing work.
Procurement Process We welcome submissions of expressions of interest with: > An overview of your relevant experience. > Details of your service model and availability. > Your fee structure (monthly retainer, hourly rates, etc.). > A short statement on how you align with NAPAC’s values and approach.
Expressions of interest are welcome by Friday 16 May 2025.
Doctor Personal Website Category: CMS, Elementor, Graphic Design, HTML, PHP, Web Design, Web Development Budget: $250 - $750 USD
18-Dec-2025 04:53 GMT
Thiết kế website WordPress doanh nghiệp Category: Graphic Design, HTML, PHP, SEO, Web Design, Web Development, Website Optimization, WordPress Budget: $250 - $750 USD
18-Dec-2025 04:53 GMT
Grow LinkedIn Professional Audience Category: Article Writing, Content Creation, Content Marketing, Content Writing, Digital Marketing, Marketing, Report Writing, Research Writing, Social Media Management, Social Media Marketing Budget: ₹600 - ₹1500 INR
18-Dec-2025 04:52 GMT
ROI-Driven Growth Expert for NDIS Business Category: Advertising, Content Marketing, Conversion Rate Optimization, Digital Marketing, Internet Marketing, Lead Generation, Link Building, Marketing, SEO, Social Media Marketing Budget: $30 - $250 AUD
18-Dec-2025 04:52 GMT
Live-Action Promo Video Edit Category: Adobe Premiere Pro, After Effects, Color Grading, DaVinci Resolve, Final Cut Pro, Video Editing, Video Production, Video Services Budget: $15 - $25 USD
18-Dec-2025 04:51 GMT
Business Promo Video Editing Category: A / V Editing, Adobe Premiere Pro, After Effects, Animation, Final Cut Pro, Infographics, Sound Design, Video Editing, Video Production, Video Services Budget: ₹600 - ₹1500 INR
Humanities Paper Proofreading & Editing Category: Academic Writing, Content Writing, Editing, English Grammar, Proofreading, Research Writing, Writing Tutoring Budget: $8 - $15 USD
18-Dec-2025 04:47 GMT
Employee Attrition Cause Analysis of -- 2 Category: Business Analysis, Data Analysis, Data Analytics, Data Visualization, Employee Engagement, Report Writing, Research, Research Writing Budget: ₹1250 - ₹2500 INR
18-Dec-2025 04:46 GMT
Modern Monochromatic Logo Design Category: Adobe Illustrator, Branding, Graphic Design, Illustration, Logo Design, Photoshop, Vector Design, Visual Design Budget: $15 - $25 USD
18-Dec-2025 04:44 GMT
Website Image & Service Refresh Category: CMS, Graphic Design, Photo Editing, Photoshop, Web Development, Web Design, Website Management, WordPress Budget: $30 - $250 USD
