We run Asterisk on Ubuntu version 22.04 as latest, session we are having problems with is running 20.04 (slightly older) but I doubt that is causing problems with disconnects and possible "no audio" issues The issue is that agent does not answer or we receive silence from him And the issue that did not hear but I told heard is that call some times end suddenly. But provider told these calls were completed with Bye
All extensions and mostly all configs are in ODBC. I will extract them to Excel for you. Extensions also have ability to be changes on the fly, but for you it is mostly always on beginning of a new call when we build internal extension
Please if you can fix , we can work Long Term based on Thanks
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