Objective: Develop a website or app that allows users to log in and access an AI-powered chatbot for contract-related questions. The platform should also provide the option to connect with a human expert for tailored advice on specific contract amendments, with integrated payment functionality.
Key Features: 1. User Login System: • Users must create an account or log in to access the platform. • Provide secure login options (email/password and third-party options like Google or LinkedIn). 2. AI-Powered Chatbot: • A chatbot powered by OpenAI GPT-4 (or equivalent) to answer generic contract questions. • Ability to process uploaded contracts and provide summaries, clause insights, or answers to specific queries. *this may be a later feature subject to cost* • Integration of a question limit feature per user to manage AI usage and control monthly running costs (e.g., X number of questions per month). 3. “Speak to a Real Person” Button: • Option for users to escalate their query to a human expert for advice on specific contract amendments. • Triggers a request that connects the user to an expert (via chat, email, or scheduled call). • Integrated payment gateway (e.g., Stripe, PayPal) to charge users for this service. • Notification system for human experts to respond promptly. 4. Subscription/Usage Management: • Allow users to manage their usage limits and track remaining AI queries. • Provide subscription tiers (e.g., free trial, basic, premium) with varying query limits and perks. • Payment integration for subscription plans and upgrades. 5. Admin Dashboard: • Track user activity, usage limits, and payments. • Manage customer queries escalated to human experts. • Adjust AI limits, subscription plans, and monitor system performance. 6. Security and Compliance: • Secure storage and processing of contracts (ensure GDPR and other data privacy compliance). • SSL encryption for all communication and data storage.
Design and User Experience: • Clean, professional interface focused on simplicity and usability. • Mobile-responsive design for both the website and app. • Accessible chatbot interface with: • Clear input field for user queries. • Transparent query limits and remaining usage displayed.
Technology Requirements: 1. Frontend: • Framework: React.js, Vue.js, or similar for a modern UI. • Responsive design for web and mobile compatibility. 2. Backend: • Framework: Node.js, Django, or Flask. • AI Integration: OpenAI GPT-4 API or equivalent. • Secure database for user data and contracts (e.g., PostgreSQL, MongoDB). 3. Payment Gateway: • Integration with Stripe, PayPal, or similar for subscription plans and on-demand human services. 4. Hosting: • Cloud hosting (e.g., AWS, Google Cloud, or Heroku) for scalability and performance. 5. Chatbot Management: • Token-based AI query tracking to manage costs.
Project Timeline: • Discovery and Planning: 1–2 weeks • Frontend and Backend Development: 6–8 weeks • AI Integration and Testing: 2–3 weeks • Payment Gateway and Subscription Setup: 1–2 weeks • Final Testing and Deployment: 2 weeks
Estimated Total Duration: 12–16 weeks
Deliverables: • Fully functional website or app with the listed features. • Admin dashboard for monitoring and management. • Documentation for future maintenance and updates.
Expectations: • Clear communication throughout the development process. • Regular progress updates and milestone delivery. • Post-launch support for bug fixes and minor adjustments.