3.1. Smart Patient Registration This smart registration system is designed to assist with the patient registration process at the front desk, streamlining the check-in experience. By utilising AI technology, it significantly reduces administrative workloads, minimizes errors, and enhances the patient experience. The system can integrate seamlessly with the existing hospital infrastructure to automate data entry, ensuring that information is captured accurately and in real time. It also complies with regulatory standards, such as privacy laws, ensuring that patient data is securely entered and saved. The Smart Patient Registration System offers the following key features: • Automated Patient Information Capture: Collects personal and medical information, including name, contact details, insurance information, medical history, etc. System can also extract and validates patient information from scanned documents (e.g., Employee ID cards, CNIC and other identification documents.) using Optical Character Recognition (OCR). • Verification- Facial Recognition: A facial recognition tool is integrated into the system to confirm patient identities during registration or patient check-in. • Fingerprint or Iris Scans: The system enables patient identification authentication through fingerprint or iris scanning. • Automated Data Matching: The system compares document details with existing patient records to avoid duplication. • Multilingual Support: System supports multiple languages to cater to a diverse patient population, improving accessibility. • Real-Time Analytics and Reporting: The system provide administrators valuable insights into registration patterns, patient demographics, and workflow inefficiencies, enabling better optimisation of operations.
Predictive Patient Appointment System A cutting-edge patient appointment system is designed to help healthcare providers manage patient clinical appointments efficiently. It streamlines the booking process, enhances patient satisfaction, and optimizes clinic or hospital workflows. Below are the key features of system: • Real-Time Appointment Booking: Allows hospital staff or patient to schedule, reschedule, or cancel appointments in real-time, either through a web portal, mobile app, or directly at the healthcare facility. • Appointment Categorisation: Categorises appointments based on type (e.g., new patient, follow-up, consultation, urgent care) and duration, helping providers better allocate time for each session. • Dynamic Slot Allocation: To schedule appointments based on patient needs, doctor availability, and urgency. • Wait Time Prediction: Provides patients with estimated wait times using real-time data analytics. • Self-Service (Check-In) Kiosks: Patients can verify their identity by utilizing facial recognition, QR codes, their CNIC number, Medical Record Number (MRN), or fingerprints to check in at the clinic. • No-Show Prediction: Identifies patients likely to miss appointments and sends proactive reminders.
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