Expected duration: 1 - 6 months Currently looking for a professional and reliable customer service support specialist to assist with managing communications and ensuring excellent service delivery.
Key Responsibilities: - Respond to customer messages and calls via live chat and email - Resolve customer inquiries and complaints in a timely and professional manner - Assist with order tracking and providing updates to customers - Maintain accurate customer records and communication logs - Support in improving customer satisfaction and retention
Requirements: - Proven experience in customer service or a similar role - Strong written and verbal communication skills - Familiarity with customer support tools and software
If you are detail-oriented, customer-focused, and have relevant experience, I’d love to hear from you. Please share details about your background and availability.
This is a freelance hiring position and not an opportunity for outsourcing or project management.
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