I hope you’re doing well. My name is Deepthi, and I’m a Product Manager at Sanas.ai, where we specialize in accent translation technology. I’m currently working on the development of our Cloud Gateway product, which aims to integrate Sanas's accent translation service with CCaaS platforms.
We’re particularly focused on Amazon Connect as one of our key platforms for this integration. Our goal is to explore ways to introduce Sanas’ AI-powered accent translation service into the voice path of Amazon Connect, improving communication clarity and accessibility.
Given your experience with Amazon Connect, I would love to hear your thoughts on the following areas:
1. Technical Feasibility: What would be the most effective approaches to integrating an accent translation service within the voice path of Amazon Connect? Are there specific APIs or tools that might support this?
2. Best Practices: In your experience, what are the best practices for ensuring seamless integration with Amazon Connect’s real-time voice routing and call handling?
3. Challenges & Considerations: Are there any challenges or bottlenecks typically encountered when working with voice data, and how can we address them?
4. Scalability and Performance: How can we design the integration to ensure it handles large volumes of calls without compromising performance or quality?
Your insights on these points would be valuable as we continue refining our approach. If you're open to a brief discussion, I’d be happy to connect at a time that works for you.
Looking forward to hearing from you!
Best regards,
Deepthi Rao
Product Manager at Sanas.ai
Modern Rose Water Label Design Category: Adobe Illustrator, Brochure Design, Creative Design, Graphic Design, Label Design, Logo Design, Photoshop, Product Design Budget: ₹600 - ₹1500 INR
10-Dec-2025 17:02 GMT
Versatile Video Editing Project Category: Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, Motion Graphics, Video Editing, Video Production, Video Services Budget: ₹100 - ₹400 INR
Business Management Software Development Category: Agile Development, API Development, Business Management, Cloud Computing, Database Development, Documentation, Project Management, Software Development Budget: ₹12500 - ₹37500 INR
10-Dec-2025 17:01 GMT
Enhance Squarespace Business Website Category: Branding, CSS, HTML, Squarespace, UI / User Interface, Visual Design, Web Design, Web Development, Website Optimization Budget: $250 - $750 USD
10-Dec-2025 17:01 GMT
N8N Sales Data Integration Category: API Integration, Automation, Copy Typing, Data Entry, Data Integration, Google Sheets, JavaScript, N8n, Node.js, REST API Budget: ₹600 - ₹1500 INR
10-Dec-2025 17:01 GMT
VC-Focused Market Entry Pitch Deck Category: Business Analysis, Data Visualization, Google Slides, Graphic Design, Market Analysis, Market Research, Marketing, Powerpoint Budget: ₹12500 - ₹37500 INR
