I hope you’re doing well. My name is Deepthi, and I’m a Product Manager at Sanas.ai, where we specialize in accent translation technology. I’m currently working on the development of our Cloud Gateway product, which aims to integrate Sanas's accent translation service with CCaaS platforms.
We’re particularly focused on Amazon Connect as one of our key platforms for this integration. Our goal is to explore ways to introduce Sanas’ AI-powered accent translation service into the voice path of Amazon Connect, improving communication clarity and accessibility.
Given your experience with Amazon Connect, I would love to hear your thoughts on the following areas:
1. Technical Feasibility: What would be the most effective approaches to integrating an accent translation service within the voice path of Amazon Connect? Are there specific APIs or tools that might support this?
2. Best Practices: In your experience, what are the best practices for ensuring seamless integration with Amazon Connect’s real-time voice routing and call handling?
3. Challenges & Considerations: Are there any challenges or bottlenecks typically encountered when working with voice data, and how can we address them?
4. Scalability and Performance: How can we design the integration to ensure it handles large volumes of calls without compromising performance or quality?
Your insights on these points would be valuable as we continue refining our approach. If you're open to a brief discussion, I’d be happy to connect at a time that works for you.
Looking forward to hearing from you!
Best regards,
Deepthi Rao
Product Manager at Sanas.ai
Beauty Service Platform Layout Design Category: Adobe XD, Figma, Graphic Design, Sketch, UI / User Interface, User Interface / IA, UX / User Experience, Web Design, Wireframes Budget: $30 - $250 USD
22-Feb-2026 16:59 GMT
Instagram Ad Portuguese Translation Category: Content Writing, Copywriting, Creative Writing, Marketing, Portuguese (Brazil) Translator, Social Media Marketing, Spanish Translator, Translation Budget: £250 - £750 GBP
22-Feb-2026 16:58 GMT
Gaming Streaming Room Setup Category: Audio Engineering, Game Design, Game Development, Video Conferencing, Video Editing, Video Hardware, Video Production, Video Services Budget: $750 - $1500 USD
22-Feb-2026 16:57 GMT
Park Video to 3D Render Category: 3D Animation, 3D Modelling, 3D Rendering, 3D Visualization, After Effects, Lighting Design, Lumion, V Ray Budget: ₹1500 - ₹12500 INR
22-Feb-2026 16:57 GMT
Desain Logo & Poster Category: Branding, Content Strategy, Graphic Design, Illustration, Logo Design, Marketing Strategy, Photoshop, Poster Design, Social Media Marketing, Visual Arts Budget: $15 - $25 USD
Video Promosi TikTok Fashion Category: Affiliate Marketing, Content Creation, Digital Marketing, Influencer Marketing, Script Writing, Social Media Marketing, Video Editing, Video Production Budget: $15 - $25 USD
22-Feb-2026 16:55 GMT
Laser-Cut Mandir Model File Category: 3D CAD, 3D Design, 3D Graphic Design, 3D Modelling, AutoCAD, CAD / CAM, Graphic Design, Vector Design Budget: ₹600 - ₹1500 INR
22-Feb-2026 16:55 GMT
Catálogo Veículos com Busca Avançada Category: Frontend Development, Graphic Design, HTML, Laravel, Logo Design, MySQL, Web Development, Website Build, Web Design Budget: $250 - $750 USD
22-Feb-2026 16:55 GMT
Dual Website Development & Maintenance Category: Content Management System (CMS), Graphic Design, HTML, PHP, SEO, Web Design, Web Development Budget: $250 - $750 USD
