Join Our Team: Flexible Work-from-Home Customer Service Role Work from home, use your English skills, and enjoy flexible hours with Sparkle Cleaning!
---
Why Join Us?
- Work from home: Save time with no commute! Work at your own pace while balancing family or other jobs. - Flexible hours: Choose your working time between 9:00 AM and 5:00 PM (GMT+10, Brisbane time) to suit your lifestyle. - Use your English skills: Perfect for those who are used to Australian English or want to improve their skills. - Full training provided: Learn how to handle calls, messages, and more!
---
What You'll Do
1. Customer Service: - Answer customer inquiries by phone, messages, and email. - Speak basic English confidently and understand Australian English accents.
2. Booking Management: - Use our ServiceM8 system to manage bookings and schedule cleaners.
3. Phone Support: - Start with fewer calls and gradually take on more. - Use a provided script for calls with customers or potential clients.
4. Office Tasks: - Enter data and keep records organized.
---
Requirements
- Customer service experience preferred. - Basic English for handling bookings and customer service. - Tools: A computer, internet connection, and a headset with a microphone. - Smartphone: iPhone recommended (Android also works) for ServiceM8.
---
Working Hours
- Usual hours are 9:00 AM to 5:00 PM (GMT+10, Brisbane time), but you can work a few hours a day that fit your lifestyle. - Respond to calls within 15 minutes during your working hours.
---
Pay
- Training period hourly rate: Approx. AUD 10/hour (GMT+10, Brisbane time). - After training: - AUD 2 per phone call. - AUD 1.50 per booking entered. - AUD 1.50 per online quote issued. - AUD 1.50 per troubleshooting call. - Monthly bonus: Up to AUD 50 based on customer feedback (GMT+10, Brisbane time).
---
Who This Job Is For
- Parents with young children. - People already working from home. - Anyone wanting to use or improve their English skills.
---
Support for You
We provide full support and training to help you succeed. Our team is excited to welcome you!
---
Important Notes
1. When sending your application message, please include "Sparkle" at the beginning of your message. - Applications without this word will not be reviewed.
2. After document screening, we will conduct a video chat interview via Google Meet.
If you're interested, please reach out to us. Let's work together!
Creative Portfolio Website Development Category: CSS, Graphic Design, HTML, JavaScript, Photography, PHP, SEO, Web Design, Web Development Budget: ₹12500 - ₹37500 INR
22-Aug-2025 10:02 GMT
Certified Pen Tester for Vulnerability Assessment Category: Mobile App Testing, Network Security, Penetration Testing, Security, Security Systems, Software Testing, Testing / QA, Usability Testing, Web Security, Website Testing Budget: min €36 EUR
22-Aug-2025 10:02 GMT
Interactive Product Catalogue Development Category: Frontend Development, Graphic Design, HTML, PHP, UI / User Interface, Web Design, Web Development, WordPress Design Budget: ₹600 - ₹1500 INR
22-Aug-2025 10:00 GMT
AI Development Trainer Needed Category: AI Chatbot Development, AI Development, AI Mobile App Development, AI Model Development, Graphic Design, Illustration, Logo Design, Web Design Budget: ₹1500 - ₹12500 INR
22-Aug-2025 10:00 GMT
Creative Social Media Manager Category: Brand Management, Content Creation, Digital Marketing, Graphic Design, SEO, Social Media Management, Social Media Marketing, Video Editing Budget: ₹1500 - ₹12500 INR
22-Aug-2025 09:58 GMT
Excel Logical Formulas Expert Category: Data Analysis, Data Management, Data Processing, Excel, Excel Macros, Excel VBA, Statistics, Visual Basic Budget: $10 - $30 USD
22-Aug-2025 09:58 GMT
AI Google Workspace Workflow Automation Category: AI Development, API Integration, Automation, Data Analysis, Google App Engine, N8n, PHP, Python, Software Architecture, Zapier Budget: ₹750 - ₹1250 INR
22-Aug-2025 09:56 GMT
Multilingual WordPress Corporate Site Category: Corporate Identity, HTML, PHP, Web Development, Web Design, Website Management, WordPress, WordPress Design Budget: $30 - $50 USD
22-Aug-2025 09:56 GMT
Document Screenshot Specialist Category: Data Entry, Data Processing, Excel, PDF, Time Management, Word Budget: ₹100 - ₹400 INR
22-Aug-2025 09:55 GMT
Moodle LMS Integration with AI Chatbot Development Category: AI Chatbot Development, AI Model Development, Data Integration, Database Development, Database Programming, Moodle, Natural Language Processing, PHP Budget: ₹150000 - ₹250000 INR
22-Aug-2025 09:54 GMT
Laravel Email Config on GoDaddy Category: Backend Development, GoDaddy, HTML, Laravel, PHP, Web Development, Web Hosting, Web Design Budget: ₹600 - ₹1500 INR