We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Admin Instagram Analisis Kinerja Category: Analytics, Data Analysis, Data Entry, Data Visualization, Excel, Internet Marketing, Social Media Management, Social Media Marketing Budget: $15 - $25 USD
02-May-2026 03:51 GMT
Commission-Based Sales Partners Needed Category: B2B Marketing, Business Development, Internet Marketing, Lead Generation, Leads, Marketing, SaaS Sales, Sales, Telemarketing, Web Design Budget: $100 - $10000 USD
02-May-2026 03:50 GMT
Versatile Story Writer Needed Category: AI Content Creation, Book Writing, Content Writing, Copywriting, Creative Writing, EBooks, Editing, Ghostwriting, Proofreading, Romance Writing Budget: ₹100 - ₹400 INR
02-May-2026 03:47 GMT
Logo design & social media contact creation Category: Photoshop, Banner Design, Data Entry, EBooks, Graphic Design, Logo Design, Photo Editing, Sticker Design, YouTube Video Editing Budget: ₹600 - ₹1500 INR
02-May-2026 03:47 GMT
Enquiry & WhatsApp Reminder Tool Category: API Integration, Automation, Full Stack Development, HTML, JavaScript, Node.js, PHP, Python, Software Development, Web Development Budget: ₹1500 - ₹12500 INR
