We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Influencer Marketing Strategy for Mobile App Growth Category: Android, Content Strategy, Digital Marketing, Influencer Marketing, Internet Marketing, IPhone, Marketing Strategy, Mobile App Development, Social Media Management, Social Media Marketing Budget: $250 - $750 USD
31-Mar-2026 10:04 GMT
LED Ad Design + WhatsApp Leads Category: Advertisement Design, Banner Design, Facebook Ads, Graphic Design, Instagram Marketing, Lead Generation, Poster Design, Social Media Marketing Budget: ₹1500 - ₹12500 INR
31-Mar-2026 10:04 GMT
Client Portal Development and Data Migration Category: API Development, App Design, App Development, Cloud Computing, Data Management, Database Design, Microsoft Access, Mobile App Development, MySQL, PHP Budget: £10000 - £20000 GBP
31-Mar-2026 10:03 GMT
Candy Wholesale Customer Service On-Demand Category: Customer Experience, Customer Service, Customer Support, Email Handling, English Tutoring, Inventory Management, Time Management Budget: $2 - $8 USD
Modern Flat Interior Design Category: 3D Modelling, 3D Rendering, 3ds Max, AutoCAD, Interior Design, Lighting Design, SketchUp, V Ray Budget: ₹1500 - ₹12500 INR
31-Mar-2026 09:59 GMT
Build Advanced DSAV Company Website (.com) Category: CSS, Graphic Design, HTML, JavaScript, Next.js, Web Development, Web Design, Website Optimization, WordPress Budget: ₹900 - ₹1500 INR
Rédaction Articles Cuisine Malgache Category: Article Writing, Blog, Blog Writing, Content Writing, Copywriting, Creative Writing, French Translator, SEO Writing Budget: $2 - $8 USD
31-Mar-2026 09:57 GMT
B2B Promo Video Editing Category: After Effects, Audio Editing, Motion Graphics, Video Post Editing, Video Production, Video Services Budget: ₹750 - ₹1250 INR
