We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
China Employment Verification Category: Communications, Compliance, Data Protection, Employment Law, English Translation, Human Resources, Local Job, Photography, Research, Time Management Budget: ₹12500 - ₹37500 INR
Social Media Assistance Instagram / Facebook Category: Brand Management, Content Creation, Facebook Marketing, Google Plus, Instagram, Social Media Copy, Social Media Management, Social Media Marketing, Social Media Post Design, Twitter Budget: $10 - $30 CAD
07-Jun-2026 03:56 GMT
Google Form Auto Email Setup Category: API Integration, Automation, Data Processing, Documentation, Google Sheets, HTML, JavaScript, PHP, Scripting, Software Architecture Budget: $10 - $30 USD
Home Care & E-Commerce Platform Development Category: ECommerce, Graphic Design, Payment Gateway Integration, PHP, UI / User Interface, User Experience Research, Web Application, Web Design, Web Development Budget: $30 - $250 USD
07-Jun-2026 03:52 GMT
Social Media Video Edit Category: Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, Motion Graphics, Video Editing, Video Production, Video Services Budget: ₹12500 - ₹37500 INR
07-Jun-2026 03:52 GMT
Elegant Fashion Retail WordPress Site Category: Article Rewriting, Copy Typing, Copy.AI, Copywriting, CV Design, English (UK) Translator, Translation, Web Design, WordPress Budget: $15 - $25 USD