We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Real Estate Branding Refresh Category: Adobe Illustrator, Photoshop, Branding, Business Card Design, Corporate Identity, Graphic Design, Illustration, Logo Design, Marketing, Print Design Budget: $750 - $1500 USD
12-Dec-2025 23:04 GMT
Job and Internship Application Assistant (Remote) Category: AI (Artificial Intelligence) HW / SW, ChatGPT, ChatGPT Prompt, Content Writing, Editing, English Grammar, English Tutoring, LaTeX, Microsoft Word, Time Management Budget: $10 - $30 USD
12-Dec-2025 23:00 GMT
Splice & Download Meeting Video Category: After Effects, Audio Editing, Video Conferencing, Video Editing, Video Processing, Video Production, Video Services, Video Upload Budget: $30 - $250 CAD
12-Dec-2025 22:59 GMT
Literature Review on Change Management Category: Academic Research, Academic Writing, Article Writing, Change Management, Content Writing, Report Writing, Research, Research Writing Budget: $250 - $750 USD
12-Dec-2025 22:58 GMT
Edición Clips Virales Redes Sociales Category: After Effects, AI Generated Video, CLIPS, Content Creation, Instagram Marketing, Social Media Management, Social Media Marketing, Social Video Marketing, Video Editing, Video Services Budget: €2 - €6 EUR
12-Dec-2025 22:58 GMT
Manual sort folders and files Category: C#, Programming, Software Architecture, Software Development, Windows API, Windows Desktop Budget: $20 - $80 USD
12-Dec-2025 22:56 GMT
Modern 50m² Apartment 3D Plan Category: 3D Animation, 3D Design, 3D Modelling, 3D Rendering, 3D Visualization, Interior Design, Revit, SketchUp Budget: $10 - $30 USD
