We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Modern Minimalist Logo Design for Brand Identity Category: Adobe Illustrator, Photoshop, Branding, Creative Design, Graphic Design, Illustration, Logo Design, Typography, Visual Design Budget: ₹1500 - ₹12500 INR
09-Feb-2026 05:00 GMT
Corporate Wix Site Revamp Category: Graphic Design, HTML, UI / User Interface, User Interface / IA, UX / User Experience, Web Design, Web Development, Website Optimization, Wix Budget: ₹1500 - ₹12500 INR
09-Feb-2026 04:58 GMT
Virtual Payment Assistance on Web Category: API, Backend Development, Google Sheets, Virtual Assistant, VPN, Web Scraping Budget: €250 - €750 EUR
09-Feb-2026 04:58 GMT
Legal Explainer Video Editor Category: A / V Editing, Adobe Premiere Pro, Animation, Final Cut Pro, Graphic Design, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: $30 - $250 AUD
09-Feb-2026 04:58 GMT
One-Page PDF Replica Needed Category: Adobe Acrobat, Adobe Creative Cloud, Adobe Illustrator, Adobe InDesign, Graphic Design, Illustration, Microsoft Word, PDF, Print Design, Visual Design Budget: $10 - $30 CAD
09-Feb-2026 04:57 GMT
Minimalistic Artist Portfolio Site Category: CSS, Graphic Design, HTML, JavaScript, PHP, Web Development, Web Design Budget: $250 - $750 USD
09-Feb-2026 04:57 GMT
Type Handwritten Notes with Symbols Category: Copy Typing, Editing, Microsoft Word, PDF, Proofreading, Technical Writing, Transcription, Word Budget: $25 - $50 USD
