We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Mobile Entertainment Game Development Category: 2D Game Art, Game Development, IPhone, Mobile App Development, Unity, Unity 3D, Unreal Engine Budget: ₹750 - ₹1250 INR
Minimal Vlog Video Editor Category: Adobe Premiere Pro, After Effects, Audio Services, Color Grading, DaVinci Resolve, Final Cut Pro, Video Editing, Video Production Budget: ₹600 - ₹1500 INR
Build “My Shivpal” Platform Category: HTML, JavaScript, Mobile App Development, PHP, Product Management, UX / User Experience, Web Development, Web Design Budget: ₹12500 - ₹37500 INR
29-Dec-2025 04:48 GMT
Blender Residential Interior Modeling Category: 3D Animation, 3D Design, 3D Modelling, 3D Rendering, 3D Visualization, 3ds Max, Blender, Interior Design Budget: $10 - $30 AUD
