We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
AI Short-Video Lead Generation Category: AI Content Creation, Animation, Content Writing, Copywriting, Instagram Marketing, Social Media Marketing, Video Production, Video Services Budget: $8 - $15 USD
Small Business DA Approval Specialist Category: Documentation, Grant Writing, Project Management, Project Planning, Project Scheduling, Proposal Writing, Public Relations, Real Estate, Urban Planning Budget: $250 - $750 AUD
Deploy Six Business AI Agents Category: AI Agents, AI Development, Automation, Azure, GPT 4, LangChain, Machine Learning (ML), OpenAI Budget: $250 - $750 USD
01-Feb-2026 22:48 GMT
Eliminar Destellos Flash de Obra Category: Creative Design, Digital Art, Graphic Design, Logo Design, Photo Editing, Photo Restoration, Photoshop, Visual Arts, Visual Effects Budget: $10 - $30 USD
01-Feb-2026 22:47 GMT
Modern EdTech WordPress Site Revamp Category: Animation, Elementor, Graphic Design, PHP, UI / User Interface, Web Design, Web Development, WordPress Budget: ₹600 - ₹1500 INR
01-Feb-2026 22:43 GMT
Asistente Virtual para Agenda Category: Admin Support, Data Entry, Email Handling, Event Planning, HTML, Spanish Translator, Time Management, Virtual Assistant Budget: $250 - $750 USD
