We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Company WordPress Site & Blog Category: Content Management System (CMS), Elementor, HTML, PHP, Web Design, Web Development, Website Optimization, WordPress, WordPress Design Budget: $250 - $750 USD
Digital Marketing & kannada Video Edits Category: Adobe Premiere Pro, Commercials, DaVinci Resolve, Digital Marketing, Email Marketing, Facebook Ads, SEO, Video Editing, Video Production, Video Services Budget: €8 - €30 EUR
Sleek TikTok Video Editor Category: Graphic Design, TikTok, Tiktok Ads, Video Ads, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: $10 - $30 USD
Handwritten Sales Data Digitization Category: Copy Typing, Data Analysis, Data Cleansing, Data Entry, Data Management, Data Processing, Excel, Google Sheets Budget: $2 - $8 USD
10-May-2026 21:41 GMT
Debug Make API Integration Category: API Integration, Debugging, JavaScript, Make.com, MySQL, PHP, REST API, Software Architecture Budget: $10 - $30 USD
10-May-2026 21:40 GMT
Busco Desarrollador - Agencia de IA Category: AI Chatbot Development, AI Development, Airtable, API, Automation, Chatbot, Conversational AI, Database Management, ElevenLabs, Software Development Budget: €250 - €750 EUR