We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Modern Hotel Booking Website Development Category: CSS, Graphic Design, HTML, JavaScript, Payment Gateway Integration, PHP, Web Development, Web Design Budget: $250 - $750 USD
Lead $200K/Month Google & Facebook Ads Category: Advertising, B2B Marketing, Facebook Ads, Facebook Marketing, Google Ads, Internet Marketing, Marketing, Social Media Marketing Budget: $30 - $250 USD
09-Jul-2025 04:02 GMT
2D logo smart -- 2 Category: Graphic Design, Illustration, Logo Design, Photoshop Budget: $15 - $25 USD
09-Jul-2025 04:02 GMT
PHP Web App Content Integration Category: CSS, Graphic Design, HTML, JavaScript, Web Application, Web Development Budget: $15 - $25 USD
09-Jul-2025 04:01 GMT
Modern Company Letterhead Design Category: Adobe Illustrator, Photoshop, Branding, Graphic Design, Illustration, Logo Design, Stationery Design Budget: ₹600 - ₹1500 INR
09-Jul-2025 04:01 GMT
WordPress UI/UX Enhancement Category: Graphic Design, UI / User Interface, User Interface / IA, UX / User Experience, Web Design, Web Development, WordPress Budget: ₹12500 - ₹37500 INR
Local Brand Awareness Campaign Category: Advertising, Facebook Marketing, Internet Marketing, Marketing, Social Media Marketing Budget: $10 - $30 USD
09-Jul-2025 03:55 GMT
Online Travel Booking Platform Development Category: API Integration, Backend Development, Content Management System (CMS), Frontend Development, SEO, Web Development Budget: $30 - $250 USD
