We are looking for a reliable and proactive freelancer to help us improve our online reputation by collecting customer feedback and encouraging satisfied clients to leave reviews on platforms like Google, Trustpilot, and others.
Responsibilities:
Contact past and current customers to gather feedback through pre-designed feedback forms. Identify happy customers and politely ask them to leave reviews on specific platforms. Provide professional and friendly communication with customers to ensure a positive experience. Track and manage feedback and review progress in an organized system. Suggest improvements to the feedback collection process, if needed.
Requirements:
Excellent written and verbal communication skills. Experience in customer service, reputation management, or a similar role. Familiarity with platforms like Google Reviews, Trustpilot, or others. Ability to handle feedback professionally and follow up with customers. Strong organizational skills to keep track of responses and follow-ups.
Preferred Skills:
Experience with CRM tools - HubSpot and / or Monday.com Knowledge of feedback collection strategies and review generation best practices. A friendly and customer-focused attitude.
Project Details: This is a part-time, ongoing position with flexible working hours. Payment will be based on the number of customers contacted and reviews generated, or a flat hourly rate can be discussed.
We’ll provide you with feedback form templates, customer contact details, and guidance to get started.
Elegant Logo for Form Theory Category: Adobe Illustrator, Photoshop, Branding, Creative Design, Graphic Design, Illustration, Logo Design Budget: $10 - $30 USD
Prezentări Canva Modern Minimalist Category: Adobe Creative Cloud, Adobe Illustrator, Canva, Graphic Design, Logo Design, Photoshop, Visual Design, Web Design Budget: $250 - $750 USD
01-Feb-2026 17:00 GMT
Spécialiste Contenu Digital, Génération de Leads Category: Article Writing, Blog Writing, Content Marketing, Content Writing, Internet Marketing, Lead Generation, SEO, Social Media Marketing Budget: €750 - €1500 EUR
Snapchat Spotlight Awareness Manager -- 2 Category: Analytics, Content Creation, Content Strategy, Digital Marketing, Social Media Management, Social Media Marketing, Video Editing, Video Production Budget: $30 - $250 USD
01-Feb-2026 16:56 GMT
APA Article on 2026 Financial Discipline Category: Academic Writing, Article Writing, Business Analysis, Business Writing, Content Writing, Financial Analysis, Research, Research Writing Budget: $30 - $250 USD
01-Feb-2026 16:55 GMT
Manual Data Entry & Verification Category: Data Analysis, Data Entry, Data Management, Data Processing, Excel, Excel Macros, Excel VBA, Microsoft Office Budget: $2 - $8 USD
