The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
2D Explainer Video Production Category: 2D Animation, 2D Animation Explainer Video, After Effects, Animation, Commercials, Illustration, Toon Boom, Video Production Budget: $250 - $750 USD
Camera Footage and Balance Correction Category: A / V Design, A / V Editing, After Effects, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: $250 - $750 USD
On-Site Verification in Norton, Virginia Category: Customer Service, Data Collection, Data Entry, Documentation, Field Sales, Field Technical Support, GPS, Photo Editing, Photography, Time Management Budget: $30 - $40 USD
16-Dec-2025 22:48 GMT
Promovare URGENT server FiveM QBCore ROMANIA – NUMAI români! 150 lei Category: Analytics, Content Creation, Digital Marketing, Facebook Marketing, Google Ads, Instagram Marketing, Internet Marketing, Social Media Management, Social Media Marketing, Twitter Budget: €8 - €30 EUR
16-Dec-2025 22:46 GMT
Buscamos Appointments Setters o Busqueda de Leads / Comercial Category: Appointment Setting, Customer Service, Digital Marketing, Internet Marketing, Lead Generation, Leads, Marketing, Sales, Sales Promotion, Social Media Marketing Budget: $15 - $25 USD
16-Dec-2025 22:46 GMT
Redesign Adult Content Creator Platform - UX/UI Category: Graphic Design, Laravel, UI / User Interface, User Interface / IA, UX / User Experience, Web Design, Web Development Budget: $1500 - $3000 USD
16-Dec-2025 22:45 GMT
Modern Custom Shopify Theme Category: Conversion Rate Optimization, HTML, Shopify, Shopify Templates, Web Design, Web Development Budget: $250 - $750 USD
