The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Manual Tester for VidThanks.com Category: API Testing, Mobile App Testing, Regression Testing, SaaS, Software Testing, Test Automation, Testing / QA, Usability Testing Budget: $10 - $30 AUD
06-May-2026 10:04 GMT
Italian Long Document Sourcing - (AI Training Project) Category: AI (Artificial Intelligence) HW / SW, Content Creation, Content Writing, Data Collection, Data Entry, Excel, Graphic Design, Project Management, Research, Web Search Budget: €12 - €18 EUR
06-May-2026 10:04 GMT
Book Data Web Scraper Category: Data Analysis, Data Collection, Data Mining, Data Processing, Excel, Python, Software Architecture, Web Scraping Budget: $10 - $30 USD
Custom E-commerce Storefront Development Category: Angular, API Integration, Frontend Development, HTML, JavaScript, Next.js, PHP, REST API, Technical Support, Web Design Budget: €12 - €18 EUR
06-May-2026 10:03 GMT
AI Inventory Automation App Category: AI Development, AI Model Development, Android, API Development, Dart, Figma, Flutter, Laravel, Mobile App Development, PHP Budget: ₹1500 - ₹12500 INR
06-May-2026 10:03 GMT
Website Audit Category: CMS, Graphic Design, HTML, SEO, SEO Auditing, Usability Testing, Web Design, Website Audit, Website Optimization Budget: $10 - $30 USD
06-May-2026 10:02 GMT
Cinematic Wedding Video Category: After Effects, Cinematography, Film Production, Video Ads, Video Editing, Video Post Editing, Video Production, Video Services Budget: ₹600 - ₹1500 INR
06-May-2026 10:02 GMT
High-Ticket Funnel Marketing Lead Category: Advertising, Conversion Rate Optimization, Email Marketing, Facebook Marketing, Growth Hacking, Internet Marketing, Marketing, Marketing Strategy, Social Media Marketing Budget: $750 - $1500 SGD
FMCG Field Sales Executive Category: Account Management, Business Writing, Content Writing, CRM, Customer Service, Field Sales, Marketing, Sales Budget: ₹1500 - ₹12500 INR
06-May-2026 09:58 GMT
Monthly Website Theme Refresh Category: ECommerce, Graphic Design, HTML, UI / User Interface, Web Design, Web Development, WordPress Budget: ₹600 - ₹1500 INR
06-May-2026 09:57 GMT
Six-Bedroom Roaming House Plan Category: 2D Drafting, 3D Design, 3D Rendering, Architecture, AutoCAD, Building Architecture, Building Design, Floor Plan, Home Design, Interior Design Budget: $15 - $25 USD
06-May-2026 09:56 GMT
Video Editing Category: 3D Animation, Adobe Animate, Adobe Premiere Pro, After Effects, Animation, Motion Graphics, Video Editing, Video Production, Video Services, Videography Budget: ₹1500 - ₹12500 INR
