The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Fix Mobile Browser Loading Issue Category: CSS, Debugging, HTML, HTML5, JavaScript, Mobile Development, Replit, Web Development, Website Testing Budget: ₹600 - ₹1500 INR
10-May-2026 16:04 GMT
Full-Stack Waste Management App Category: Android, API Development, Flutter, Full Stack Development, Mobile App Development, PHP, React Native, REST API, Software Architecture, Web Development Budget: ₹37500 - ₹75000 INR
10-May-2026 16:04 GMT
BPO Company Website Development Category: Backend Development, Frontend Development, Graphic Design, HTML, PHP, SEO, UI / User Interface, UX / User Experience, Web Development, Web Design Budget: ₹1500 - ₹12500 INR
10-May-2026 16:03 GMT
Local Clinics Productivity Comparison Category: Business Analysis, Data Analysis, Data Collection, Data Management, Data Visualization, Excel, Statistical Analysis, Statistics Budget: $10 - $30 USD
Full-Stack Dev for Social Networking SaaS & App Category: Android, API Development, CI / CD, Full Stack Development, IOS Development, Mobile App Development, SaaS, Software Architecture, Vercel, Web Development Budget: ₹150000 - ₹250000 INR
10-May-2026 16:00 GMT
English & Arabic Transcription | Fast & Accurate Category: Arabic Translator, Audio Editing, Audio Processing, Audio Services, Copy Typing, English (US) Translator, English Translation, Transcription Budget: $25 - $40 USD
10-May-2026 15:59 GMT
Accurate Excel Data Entry & Formatting Category: Data Analysis, Data Cleansing, Data Entry, Data Extraction, Data Management, Data Processing, Excel, Visual Basic Budget: ₹100 - ₹400 INR
10-May-2026 15:58 GMT
Diseñador/a de cartelería Category: Graphic Design, Illustration, Logo Design, Photoshop, Photoshop Design Budget: €250 - €750 EUR
10-May-2026 15:57 GMT
School Staff Leave Management App Category: Android, Android App Development, Android SDK, Backend Development, Mobile App Development, PHP, UI / User Interface, User Interface / IA Budget: ₹1500 - ₹12500 INR
Rancang Penawaran Layanan Kesehatan Category: Business Consulting, Business Development, Content Writing, Copywriting, Health Care Management, Health Planning, Market Research, Marketing Budget: $8 - $15 USD
10-May-2026 15:55 GMT
video edit for social media Category: Adobe Premiere Pro, After Effects, Color Grading, DaVinci Resolve, Video Ads, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: £20 - £250 GBP
10-May-2026 15:54 GMT
Elite Haven Real Estate Website Build Category: Frontend Development, Next.js, Node.js, Payment Gateway Integration, Property Management, User Interface / IA, Web Application, Web Development, Web Security, Web Design Budget: ₹750 - ₹1250 INR