The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
3D Portfolio Website with Login Form Category: Animation, CSS, Frontend Development, HTML, JavaScript, Web Development, Web Design Budget: $30 - $250 USD
High School Math & Essay Category: Academic Writing, Education & Tutoring, English Tutoring, Geometry, Math Tutoring, Mathematics, Matlab And Mathematica, Research Writing Budget: $30 - $50 USD
03-Apr-2026 16:03 GMT
Image Modification for Family Resemblance Category: AI Art Creation, AI Image Editing, GIMP, Graphic Design, Image Analysis, Image Processing, Image Recognition, Photo Editing, Photoshop, Photoshop Design Budget: £10 - £20 GBP
03-Apr-2026 16:01 GMT
E-Commerce Site With Payment Integration Category: ECommerce, HTML, Payment Gateway Integration, PHP, Shopify, Web Development, Web Design, WooCommerce Budget: $30 - $250 USD
03-Apr-2026 16:01 GMT
Five-Minute Realistic 3D Video Category: 3D Animation, 3D Design, 3D Graphic Design, 3D Modelling, 3D Rendering, 3D Visualization, After Effects, Animation, Blender, Maya Budget: ₹12500 - ₹37500 INR
03-Apr-2026 16:01 GMT
Dance Music Composer Category: Audio Engineering, Audio Production, Audio Services, Music, Music Production, Music Transcription, Sound Design Budget: $250 - $750 USD
03-Apr-2026 16:01 GMT
Tower of Hell Highlight Shorts Category: After Effects, Audio Production, Audio Services, Roblox, Sound Design, Video Ads, Video Production, Video Services Budget: $10 - $30 USD
03-Apr-2026 16:00 GMT
Fantasy Game Realistic Cover Art Category: 3D Art, 3D Graphic Design, 3D Rendering, Art Consulting, Caricature & Cartoons, Graphic Design, Illustration, Photoshop Budget: £250 - £750 GBP
Custom Dollar Bill Adjustable Rings Category: Art Consulting, Art Installation, Creative Design, Graphic Design, Illustration, Jewellery, Logo Design, Photoshop Budget: $8 - $15 USD
