The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Video-Editing für Meta Anzeigen Category: Adobe Premiere Pro, Final Cut Pro, Video Ads, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: €750 - €1500 EUR
Tech Client Acquisition Marketing Team Category: AI Content Creation, Content Marketing, Data Entry, Email Marketing, Internet Marketing, Lead Generation, Leads, Sales Budget: $250 - $750 USD
10-Mar-2026 11:00 GMT
Investor Leads for Unlisted Shares Category: Business Development, Data Entry, Internet Marketing, Lead Generation, Leads, Market Research, Sales, Sales Management Budget: ₹100 - ₹400 INR
10-Mar-2026 11:00 GMT
POS Contactless EMV L3 Certification Help Category: Compliance, Payment Gateway Integration, Payment Processing, Project Management, Software Testing, System Administration, Technical Documentation, Technical Support Budget: €15 - €25 EUR
Daters- dating coach Mobile application Category: Android, API Development, App Developer, Audio Engineering, IOS Development, IPhone, Mobile App Development, PHP, User Experience Research Budget: ₹1500 - ₹12500 INR
