The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Business Website Design & Development Category: Content Management System (CMS), CSS, Graphic Design, HTML, JavaScript, SEO, Web Design, Web Development, WordPress Budget: $2 - $8 USD
03-Feb-2026 05:04 GMT
Shopify Store Build & Branding Category: Animation, Branding, ECommerce, Shopify Development, Shopify Templates, Web Design Budget: $1500 - $3000 CAD
03-Feb-2026 05:03 GMT
YouTube Monetization Consultant Category: Content Creation, Content Strategy, Facebook Marketing, Internet Marketing, Social Media Marketing, Video Editing, Video Production, YouTube Budget: ₹1500 - ₹12500 INR
03-Feb-2026 05:03 GMT
Data Scraping Specialist Category: Cloudflare, Content Management System (CMS), Conversion Rate Optimization, Digital Marketing, Google Analytics, Internet Marketing, Laravel, Search Engine Marketing (SEM), SEO, Website Optimization Budget: ₹1500 - ₹12500 INR
Professional Meta Promo Reel and setup ad Category: Advertising, Content Creation, Content Marketing, Digital Marketing, Social Media Marketing, Video Ads, Video Editing, Video Production, Video Services, Videography Budget: ₹600 - ₹1500 INR
One-Page Business Promo Website Category: CSS, HTML, JavaScript, SEO, Web Design, Web Development, WordPress Budget: $10 - $30 AUD
03-Feb-2026 05:01 GMT
Real-Time Azure & M365 Alerts Using Copilot Studio (AI Solution) Category: API Integration, Artificial Intelligence, Automation, Azure, Cloud Computing, Email Handling, Microsoft 365, Microsoft 365 CoPilot, Microsoft Graph, Power Automate Budget: ₹600 - ₹1500 INR
03-Feb-2026 05:00 GMT
Advanced Onsite Word & PowerPoint Trainer Category: Excel, Instructional Design, Microsoft Office, Microsoft Word, Powerpoint, Public Speaking, Training Development, Word Budget: ₹1500 - ₹12500 INR
03-Feb-2026 04:59 GMT
Real Estate Listings Uploader Category: Content Management System (CMS), Data Entry, Data Management, HTML, JavaScript, PHP, Property Management, Real Estate, Virtual Assistant, WordPress Budget: $30 - $250 USD
03-Feb-2026 04:59 GMT
GetResponse Lead Generation Landing Pages Category: A / B Testing, Conversion Rate Optimization, CSS, Email Marketing, HTML, Lead Generation, Web Design Budget: $30 - $250 AUD
03-Feb-2026 04:54 GMT
Modern Exterior Landscape 3D Visualization Category: 3D Animation, 3D Architecture, 3D Design, 3D Graphic Design, 3D Modelling, 3D Rendering, 3D Visualization, 3ds Max, Architectural Visualization Budget: ₹1500 - ₹12500 INR
Daily Arabic Excel Data Entry is Category: Arabic Translator, Data Analysis, Data Cleansing, Data Collection, Data Entry, Data Management, Data Processing, Data Visualization, Excel, Excel VBA Budget: ₹750 - ₹1250 INR
