The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Game Play Tester & Use-Case Developer Category: API Integration, CSS, Frontend Development, HTML5, JavaScript, JSON, PHP, User Experience Research, User Interface / IA, Web Development Budget: $250 - $750 USD
Short Drama Streaming App Creation Category: Backend Development, Frontend Development, IOS Development, Mobile App Development, Video Streaming Budget: $250 - $750 USD
20-Feb-2026 23:00 GMT
Gestión Instagram y Contenido Category: Adobe Creative Cloud, Adobe Dynamic Tag Management, Content Creation, Graphic Design, Instagram Marketing, Logo Design, Social Media Management Budget: $8 - $15 USD
20-Feb-2026 23:00 GMT
3D Space Crystal GIF Category: 3D Animation, 3D Design, 3D Graphic Design, 3D Modelling, 3D Visualization, After Effects, Animation, GIF Animation Budget: $30 - $250 USD
One-Day Rock Song Production Category: Audio Editing, Audio Production, Audio Services, Editing, Music, Music Production, Sound Design, Sound Engineering Budget: £20 - £250 GBP
20-Feb-2026 22:52 GMT
Logo - for hair Salon Category: Adobe InDesign, Photoshop, Graphic Design, Logo Design Budget: $250 - $750 USD
20-Feb-2026 22:50 GMT
Ai short video Category: AI Animation, AI Art Creation, AI Content Creation, AI Design, AI Development, AI Graphic Design, AI Text To Video, Video Editing, Video Production, Video Services Budget: €8 - €30 EUR
20-Feb-2026 22:49 GMT
Karikatur Digital Unik Category: 2D Animation, 2D Drawing, Character Illustration, Graphic Design, Illustration, Logo Design, Photoshop, Sketching Budget: $1500 - $3000 USD
20-Feb-2026 22:45 GMT
"Blind-Phase" Conflict Resolution Clincial Trials Development Category: API Development, Compliance, Data Analysis, Data Management, Database Development, Database Management, Encryption, Project Management, Software Development, User Interface / IA Budget: $20000 - $50000 USD
20-Feb-2026 22:43 GMT
Smartlead.ai Campaign Audit & Test Category: A / B Testing, Data Analysis, Digital Marketing, Email Marketing, Google Adwords, Internet Marketing, Marketing, Report Writing Budget: $30 - $250 USD
