The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Photo Color Correction Needed Category: Digital Art, Image Processing, Photo Editing, Photo Restoration, Photo Retouching, Photography, Photoshop, Photoshop Design, Video Editing, Visual Arts Budget: $10 - $30 USD
25-Apr-2026 16:04 GMT
Find Durham Money-Flipping Individual Category: Data Collection, Data Entry, Excel, Internet Research, Lead Generation, Research, Web Search Budget: $10 - $30 USD
25-Apr-2026 16:04 GMT
Long-Term Photoshop Graphic Design Category: Adobe Illustrator, Photoshop, Branding, Figma, Graphic Design, Illustration, Logo Design, Social Media Marketing, Web Design Budget: £20 - £250 GBP
25-Apr-2026 16:04 GMT
Convert Images to Editable Text Category: Adobe Acrobat, Content Writing, Data Entry, Data Processing, Editing, OCR, PDF, Proofreading, Typing, Word Budget: ₹750 - ₹1250 INR
Hyper-Realistic AI Influencer Videos Category: After Effects, AI Animation, AI Content Creation, AI Influencers, Animation, Caricature & Cartoons, Video Editing, Video Production Budget: ₹600 - ₹1500 INR
EMS Mental Health Paper Category: Academic Writing, Health Care Management, Medical, Medical Writing, Psychology, Research, Research Writing, Writing Budget: $10 - $100 USD
25-Apr-2026 15:55 GMT
Redacción Legal en Español Category: English (US) Translator, Legal, Legal Research, Legal Review, Legal Translation, Legal Writing, Spanish Translator, Translation Budget: $15 - $25 USD
25-Apr-2026 15:52 GMT
System Improvement and Funding Assistance Category: Computer Science, Data Mining, Database Development, Database Programming, Encryption, Financial Software Development, Mobile App Development, Software Development, Web Design, Website Testing Budget: $10 - $11 USD
25-Apr-2026 15:50 GMT
First-Time iOS & Android Launch Category: Android, Android App Development, App Development, App Store Optimization, IOS Development, IPad, IPhone, Mobile App Development Budget: ₹1500 - ₹12500 INR
Data writing Category: Article Writing, Blog Writing, Content Writing, Copywriting, Creative Writing, Editing, Ghostwriting, SEO, Social Media Marketing, Technical Writing Budget: ₹12500 - ₹37500 INR
