The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Accurate House Floor Plan Design Category: 2D Drafting, 3D Modelling, 3D Rendering, AutoCAD, Autodesk Revit, Building Architecture, Building Design, Building Information Modeling Budget: ₹1500 - ₹12500 INR
Photo and logo design Category: Adobe Illustrator, Photoshop, Branding, Creative Design, Graphic Design, Illustration, Logo Design, Print Design, Vector Design Budget: ₹12500 - ₹37500 INR
25-Apr-2026 04:02 GMT
AI-Enhanced Digital Marketing Strategy Development Category: AI (Artificial Intelligence) HW / SW, AI Chatbot Development, AI Content Creation, Conversion Rate Optimization, Digital Marketing, Google Adwords, Internet Marketing, SEO Budget: ₹750 - ₹1250 INR
25-Apr-2026 03:59 GMT
Full HD Business Card and Logo Creation Category: Adobe Illustrator, Photoshop, Branding, Business Card Design, Graphic Design, Logo Design, Print Design Budget: $10 - $30 AUD
25-Apr-2026 03:58 GMT
Konten TikTok Menarik dan Kreatif Category: Article Writing, Content Creation, Copywriting, Creative Writing, Data Entry, Ghostwriting, Social Media Management, Social Media Marketing Budget: $250 - $750 SGD
25-Apr-2026 03:56 GMT
Handmade Gothic Poem Calligraphy Category: Art Consulting, Art Installation, Calligraphy, Creative Design, Graphic Design, Illustration, Logo Design Budget: $15 - $25 USD
25-Apr-2026 03:56 GMT
Balas Chat WhatsApp Santai Category: Chat Operation, Customer Service, Data Entry, Data Processing, Excel, Social Media Management, Time Management, Virtual Assistant Budget: $250 - $750 USD
AI-Driven Website Traffic Campaign Category: AI Content Creation, ChatGPT, Digital Marketing, Internet Marketing, PHP, Predictive Analytics, SEO, WordPress Budget: ₹12500 - ₹37500 INR
25-Apr-2026 03:48 GMT
Instagram & YouTube Content Creation Category: After Effects, Animation, Content Creation, Graphic Design, Motion Graphics, Social Media Marketing, Video Editing, YouTube Budget: ₹750 - ₹1250 INR
25-Apr-2026 03:48 GMT
AI-Powered 2D Math Tutorials Category: 2D Animation, 2D Animation Explainer Video, Adobe Flash, After Effects, AI Animation, AI Development, Animation, Illustration Budget: $12 - $30 SGD
25-Apr-2026 03:47 GMT
Case-Study Video Production Category: Adobe Premiere Pro, After Effects, Animation, Motion Graphics, Video Editing, Video Post Editing, Video Processing, Video Services, Voice Over Budget: $30 - $250 USD
