The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Office Manager for Admin Tasks Category: Admin Support, Customer Service, Data Entry, Inventory Management, Microsoft Office, Report Writing, Time Management Budget: $15 - $25 USD
20-Jan-2026 05:04 GMT
PDF Image Add Remove Edits Category: Adobe Acrobat, Automation, Copy Typing, Data Entry, Data Processing, Excel, Image Processing, Microsoft Exchange, PDF, Scripting Budget: $20 - $30 SGD
20-Jan-2026 05:01 GMT
CA Review & Sign Form 3 Category: Compliance, Financial Consulting, Legal Consultation, Tax Compliance Budget: ₹600 - ₹1500 INR
20-Jan-2026 04:59 GMT
Modern Duffel Gym Bag Design Category: 3D Modelling, 3D Rendering, Adobe Illustrator, Photoshop, Fusion 360, Graphic Design, Illustration, Product Design Budget: ₹100 - ₹400 INR
20-Jan-2026 04:58 GMT
AI Chatbot Development Category: AI Chatbot Development, AI Content Creation, AI Content Writing, AI Development, AI Text To Speech, API Development, Business Development, Chatbot Integration Budget: $1500 - $3000 USD
20-Jan-2026 04:55 GMT
Action-Packed Volleyball Highlight Reel Category: Sports, Video Ads, Video Editing, Video Post Editing, Video Processing, Video Production, Video Services Budget: $30 - $250 USD
20-Jan-2026 04:55 GMT
Engaging Facebook Content Writer Category: Article Writing, Content Creation, Content Writing, Copywriting, Facebook Marketing, Ghostwriting, Social Media Copy, Social Media Management Budget: $15 - $25 USD
20-Jan-2026 04:54 GMT
P2P Calling & Location-Based Mobile App Category: Android, Android App Development, App Store Optimization, Geolocation, IOS Development, IPhone, Mobile App Development, Mobile App Testing, Mobile Development, Objective C Budget: $30 - $250 USD
20-Jan-2026 04:54 GMT
Donation Penalty Module for React Category: AngularJS, API Development, Documentation, IPhone, JavaScript, PHP, Software Testing, Web Development Budget: $12 - $30 SGD
20-Jan-2026 04:54 GMT
الرسم والخواطر الشعرية ترجمة النصوص الانجليزية الي عربية Category: Article Writing, Content Creation, Content Writing, Creative Writing, Editing, Poetry, Proofreading, Technical Writing, Translation, Writing Budget: $10 - $30 USD
20-Jan-2026 04:53 GMT
Wedding Day Coordinator Category: Customer Service, Event Management, Event Planning, Logistics, Marketing, Project Management, Public Relations, Social Media Management, Weddings Budget: $750 - $1500 AUD
20-Jan-2026 04:53 GMT
Modern Small Bathroom Render Category: 3D Animation, 3D Architecture, 3D Graphic Design, 3D Modelling, 3D Rendering, 3D Visualization, 3ds Max, Blender Budget: $10 - $70 USD
20-Jan-2026 04:52 GMT
500-Row PDF Data Entry Category: Adobe Acrobat, Data Cleansing, Data Entry, Data Extraction, Data Management, Data Processing, Excel, Google Sheets, Microsoft Office, PDF Budget: ₹750 - ₹1250 INR
