The IT Support Specialist is responsible for providing technical assistance and support to hotel staff and guests regarding computer systems, hardware, and software. The ideal candidate should be able to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner. They will also be responsible for maintaining and monitoring the hotel's computer systems, networks, and technology. This includes end-user computer support, audio-visual (AV) support, application installation, and other help desk activities.
Job Posting Deadline: Applications for this position will be accepted until September 30, 2024.
Essential Job Functions Responding to technical support requests from staff and hotel guests Providing support and troubleshooting for hardware, software, and networking issues Configuring and installing new hardware and software systems as required Maintaining and monitoring the hotel's computer systems and networks to ensure optimal performance Maintain a commitment to providing excellent customer service in a fast-paced and sometimes stressful environment Providing training and support to hotel staff on how to use computer systems and software Maintaining an inventory of all hardware and software systems in use in the hotel Researching and evaluating new technology solutions that may benefit the hotel Coordinating with third-party vendors as needed for hardware and software maintenance and support Onboard new users by creating new user accounts via Active Directory, Microsoft 365, and other user-specific applications Provide support during system outages/interruptions and maintain contingency operations until full recovery is achieved Occasional overtime/after-hours work may be required Be available for one rotating on-call shift per month (one week each month)
Qualifications
A college degree in Computer Science or related field is preferred 2+ years of experience in a similar role, preferably in a hotel or hospitality environment Knowledge of networking technologies and protocols Familiarity with Microsoft Windows 10, Windows 11, and Office products Knowledge of Windows Server is preferred Experience with property management systems (PMS) and point of sale (POS) systems is a plus Bilingual preferred but not required Excellent communication and interpersonal skills Ability to work a flexible schedule including nights, weekends, and holidays
Gestor Instagram Experiencia y Habilidad de Búsqueda Category: Castilian Spanish Translator, Content Creation, Digital Marketing, English (US) Translator, Instagram Marketing, Lead Generation, Marketing, Sales, Social Media Management, Spanish Translator Budget: $15 - $25 USD
22-Apr-2026 21:53 GMT
Engaging Social Media Reels Editor Category: Audio Services, Color Grading, Social Media Marketing, Video Ads, Video Editing, Video Post Editing, Video Production, Video Services Budget: ₹1500 - ₹12500 INR
22-Apr-2026 21:52 GMT
create google my business profiles Category: Content Marketing, Digital Marketing, Facebook Marketing, Google Ads, Google Analytics, Google Maps API, Google Search, Internet Marketing, SEO Budget: €250 - €750 EUR
22-Apr-2026 21:50 GMT
2D in Revit & 3D in sketchup Model in 2 Days Category: 2D Drawing, 3D Modelling, 3D Rendering, Architectural Rendering, AutoCAD, Building Architecture, Revit, Revit Architecture, SketchUp, V Ray Budget: ₹600 - ₹4500 INR
22-Apr-2026 21:48 GMT
Fast-Food App UX Frontend Redesign Category: Frontend Development, Graphic Design, Tailwind CSS, UI / User Interface, User Interface / IA, UX / User Experience, Web Design Budget: $10 - $30 USD
22-Apr-2026 21:46 GMT
Logo & Shopfront Branding Category: 3D Design, Branding, Digital Design, Graphic Design, Interior Design, Logo Design, Photoshop, Print Design, Typography Budget: $30 - $250 USD
22-Apr-2026 21:45 GMT
Cartoon Character 3D Sculpting Category: 3D Animation, 3D Art, 3D Graphic Design, 3D Modelling, 3D Rendering, 3D Visualization, Blender, Maya Budget: $30 - $250 USD
22-Apr-2026 21:45 GMT
Locate Lost Phone, Hyderabad Category: Account Management, Android, Android SDK, Android UI Design, Digital Forensics, Mobile App Development, Mobile App Testing, Mobile Development, Technical Support, Troubleshooting Budget: $10 - $50 USD
22-Apr-2026 21:42 GMT
FM Transmitter Wattage Upgrade Category: Broadcast Engineering, Circuit Design, Electrical Engineering, Electronics, Engineering, Radio Frequency, Radio Frequency Engineering, Signal Processing, Technical Support, Telecommunications Engineering Budget: $250 - $750 USD
22-Apr-2026 21:40 GMT
Comprehensive IPL 2026 Players Database Category: Data Analysis, Data Entry, Data Management, Database Development, Database Management, Database Programming, HTML, MySQL, PHP Budget: ₹1500 - ₹12500 INR
