We are looking for an experienced and proactive Accounts Receivable Specialist to focus on calling and managing aged debtors. The ideal candidate will be responsible for contacting clients with overdue accounts, negotiating payment plans, and ensuring timely collection of outstanding balances. This role requires excellent English communication skills, a professional demeanor, and the ability to work independently in a remote setting.
Key Responsibilities:
Aged Debtor Management: Identify and prioritize aged accounts for collection efforts. Client Communication: Make outbound calls to clients with overdue accounts to discuss payment status and negotiate payment plans. Payment Tracking: Monitor and track payments, ensuring they are applied correctly to the outstanding invoices. Collections: Proactively follow up on overdue accounts, resolving any payment disputes or issues through effective communication. Reporting: Prepare regular reports on aged debtors, collection progress, and any challenges faced during the process. Reconciliation: Assist in reconciling accounts receivable balances with the general ledger to ensure accurate financial records. Process Improvement: Suggest and implement strategies to improve the efficiency of the collections process. Qualifications:
Proven experience in accounts receivable, specifically in managing aged debtors and collections. Excellent English communication skills, both verbal and written. Strong negotiation and interpersonal skills, with the ability to handle sensitive conversations with clients professionally. Familiarity with accounting software , QuickBooks High attention to detail and strong organizational skills. Ability to work independently, manage time effectively, and meet deadlines. Experience in a remote work environment is a plus. Preferred Qualifications:
Knowledge of financial regulations and compliance standards. Experience in handling accounts receivable for international clients. Previous experience in a customer-facing role, especially in collections or customer service