Expected duration: Ongoing This is an exciting long-term role that provides ample opportunities for growth and development. The position is expected to last for a few years and will require the successful candidate to work at their best during both busy and quiet periods, depending on the times and ongoing activities.
The ideal candidate for this role should have a strong background in administration and a good understanding of social media channels. Additionally, experience in the sports industry, particularly with primary aged children, would be advantageous.
Some of the tasks that the successful candidate will be responsible for include:
- Building and maintaining strong relationships with customers by regularly contacting them via email and phone to provide support and information about the brand. - Ensuring that customers/clients are satisfied with their sessions and providing them with support on a regular basis. - Offering discounts to regular users to build brand loyalty. - Promoting and advertising all available spaces on all activities to the appropriate audience. - Keeping in close contact with the team to ensure that everyone is up-to-date on the latest developments. - Being part of a communication chat group with parents/clients to keep them informed about the latest updates and developments. - Adhering to all GDPR and NDA agreements to ensure the safety and privacy of all parties involved.
The successful candidate will be provided with all necessary contact information, including mobile phone numbers and email addresses. Additionally, they will have access to the company's website and Facebook page, which will help them stay up-to-date on the latest news and developments.
