If you enjoy speaking with people over the phone and can turn a regular conversation into revenue for the company, we might have the perfect job for you. As a telephone sales representative, you answer incoming calls and work with customers to sell them on our products and services, must be passionate about what our company has to offer and truly believe in the vision we sell. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more about the company and brand.
Job Responsibilities Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers. Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script. Advise prospective and current customers by answering questions and addressing concerns about purchased products. Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information. Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company. Follow organization standards to maintain quality service and guarantee customers receive exceptional service. Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs
Required: Work from Monday- Thursday (at least) preferably from 12PM-5pm gmt time (but can be flexible on the rota) English Language Working from Home (own laptop and headphones required ) Good Internet Connection No prior telephone sales experience required Well organized and great attention to detail
