The ERP team is responsible for managing and enhancing our ERP system's functionalities, integrating it with various business processes, and providing ongoing support to end-users. We are seeking a highly skilled ERP Analyst to join our team and take responsibility for managing and optimizing our ERP systems to ensure seamless operations across various platforms. The ideal candidate will have a strong background in ERP systems, particularly with experience in Fulfil.io.
The ERP Analyst will be responsible for monitoring inventory, shipment status, data flows, and addressing any issues that arise between Fulfil.io, 3pl, Shopify, and Netsuite. This role requires exceptional problem-solving skills, attention to detail, and the ability to create and analyze reports for data-driven decision-making.
Responsibilities:
Manage, monitor, and reconcile inventory across multiple systems, including Fulfil.io, 3pl, Shopify, and Netsuite. Monitor shipment status within Fulfil.io (ERP), investigating and resolving any stuck shipments at 3pl or internal warehouses, and taking appropriate actions, such as merging or splitting shipments to resolve issues. Monitor and diagnose problems related to data flow between ERP and Shopify, ERP and 3pl, and ERP and other sales channels, proactively resolving any discrepancies that may arise. Monitor alerts for invalid shipping addresses and conduct research and corrective actions to ensure accurate and timely deliveries. Create shipment notices in 3pl systems for freight shipments, ensuring smooth coordination of logistics processes. Generate and create purchase orders (POs) in Fulfil.io for inbound freight shipments from the factory, maintaining a well-organized and efficient procurement process. Perform ad-hoc reporting using Fulfil.io and Shopify data to provide insights and support decision-making processes. Collaborate with cross-functional teams to understand business needs and implement system improvements to optimize ERP functionalities. Stay up-to-date with the latest developments in ERP systems and industry best practices, ensuring continuous improvements and efficiency gains. Provide support and training to end-users, helping them navigate the ERP systems and troubleshoot issues effectively.
Requirements:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. At least 2 years of proven experience working with ERP systems, with a strong preference for candidates with expertise in Fulfil.io. Experience in managing and reconciling inventory across multiple systems, including 3pl, Shopify, and Netsuite. Familiarity with monitoring and resolving shipment-related issues within ERP and external systems. Strong analytical and problem-solving skills, with a keen eye for detail. Proficiency in creating ad-hoc reports and analyzing data using ERP and e-commerce platforms. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to adapt quickly to changes and work in a fast-paced and dynamic environment. Strong organizational skills, with the ability to prioritize and manage multiple tasks simultaneously. Familiarity with freight logistics and creating purchase orders is a plus.
