Hello i do hope you day is going well today and thank you for your interest in my project.
I was harassed back in September 2022 by a security guard and senior management on leaving the Morrisons grocery store. The alarm sounded and i was chased outside the store. Despite showing my receipt, my bags were searched twice, the senior management was aggressive and so was the security. I was intimidated, harassed, despite no evidence of shoplifting. I was off work and so was my mother with health issues and this situation has caused worsening health problems. No apology was provided and there was no evidence of shoplifting to begin with.
I have heard many other customers state the alarms sound incorrectly and Morrisons even admitted that the alarms can sound for lots of reasons such as metal on your bank card. They still carried on with aggressive searches and intimidation, which i have the CCTV footage of despite showing my receipt and having no evidence of shoplifting.
Morrisons have responded to a letter of claim denying liability, as you might expect, all companies try to avoid any liability or being fair. I wanted some advice on the costs to take this to court and any help with getting representation if this goes to trial in the County Court.
Thank you so much for your time and i do very much look forward to working with someone shortly. Take care.