- When you go to the website (I will provide link) and checkout by clicking ‘book now’ on 31st december.
- When you click 'pay now' and then ‘confirm’ on the pop-up it gets stuck on the loading circle.
- It also then doesn't go to a thankyou/confirmation page.
- The email confirmations get triggered (and they are showing in our backend email log), and the data is showing in our backend & database.
- However the confirmation page is not working.
- There is also about a 3-4 second delay after you click the 'confirm' pop-up.
- The confirmation/thank you page error is only happening with apple devices we believe. It appears to work on android & desktop.
- However, there is still a delay of about 5 seconds and we get a quick 'page not responding' pop-up on all devices which then disappears.
- Sometimes as you go through the checkout stage ie click the ‘submit’ buttons and ‘book now' you have to click multiple times.
- We need the delay issue fixed after you click ‘confirm’, the sending to thank you page error fixed (which is mainly on apple & Mac), and get rid of the ‘page not responding’ error & also the clicking multiple times issue.