Expected duration: Not sure Looking for network engineer in Turkey
As this is our biggest concern right now
Organize Sanayi Bolgesi Mudurlugu 7.Cadde
Nigde,
Postal Code : 51100 Turkey
Kayseri Organize Sanayii Bolgesi 33. Cadde No:6-1
Postal Code : 38070 Turkey
We have a new opportunity and would like to confirm your capability to support Excis on this project. For now the pilot sites we need to confirm first! Please see attached.
We are requiring onsite hands and feet Support Services for our Client’s Network devices including basic server and network support & End user devices such as powering on, rebooting, checking cable connection or any other basic services related to server and network based / backup & storage activities. Carrying out preventative maintenance by floor walking and being visible to End Users, checking Network Devices and using Technology to determine which specific Network Devices may require proactive maintenance;
Engineers must have the technical capability to perform IMACS which may include: network tasks such as:
∙ adding memory/flash to an existing Non-End User Devices or Device; responding to patching requests;
∙ moving an existing switch, router and other network devices;
∙ picking up any decommissioned Non-End User Devices or Device(s);
∙ racking and patching any new Non-End User Devices or Device(s);
∙ decommissioning a single Non-End User Devices or Device, including verifying the impact of such decommissioning and/or shutting the Device down;
∙ installing new, or moving existing, access points for coverage expansion;
∙ conducting Site surveys, including asset inventory validation;
∙ conduct WLAN surveys; installing, decommissioning or moving WAP;
∙ installing, decommissioning or moving WLC;
∙ installing, decommissioning or moving Smart Edge;
∙ installing or decommissioning Firewall;
∙ installing, decommissioning or modifying WAN acceleration;
∙ installing, decommissioning or modifying the VPN Gateway; and
∙ granting Site access for the Customer’s third parties; and workplace services tasks, such as:
∙ monitoring any installation or decommissioning;
∙ desk moves;
∙ decommissioning or building desktops; and removing peripherals or adding peripherals to a workstation.
Network Infrastructure Support
Support rapid and accurate troubleshooting, diagnosis and installation of the Customer's network equipment and components, including:
∙ patching cable installation and recovery;
∙ installing power leads,
∙ installing, removing or swapping equipment;
∙ locating and or identifying network circuits and tagging the demark location;
∙ locating and or identifying WiFi APs and tagging the demark location;
∙ providing escort services for Customer third party Vendors;
∙ adhering to onsite HSSE and risk management processes as required, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents;
∙ assisting the network management team with an asset register / Configuration Management Database;
∙ support and assist in the troubleshooting and testing network equipment and components, including:
o restarting equipment;
o troubleshooting and patching power cables;
o identifying a switch port location;
o pinging key Devices and performing Domain Name Search lookups
o troubleshooting, installing, and where necessary removing equipment and/or components; and
o Assisting with the identification and reporting of communications room environmental issues to the network management team.
“AV Support”: provide Hands & Eyes Support to assist and support the following activities:
∙ Interface with third parties to resolve warranty issues identified with equipment
∙ Coordinate with Customer Third Party Vendors, primarily OEMs to resolve complex issues or repair faulty equipment.
∙ Assist in Root Cause Analysis of audio-visual related Incidents;
∙ Where required, conduct regular proactive room and equipment checks according to Standard Operating Procedures provided.
∙ Perform preventative maintenance
∙ Complete service requests to upgrade firmware and/or software remotely where there is a requirement to do so for functional or security purposes where possible.
Remote and onsite training for certain locations will be provided to the engineers by our teams for this project.
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