“SkillSoniq is a great way to work on skilled projects”
Responsibilities-
1. Work closely with product to discover, build, execute and deliver custom and API enabled integrations using Tray.io (middleware)
2. Manage the technical portions of onboarding and ongoing projects for enterprise customers from post-signature project kickoff through the discovery, design, configuration, UAT, and enablement phases representing the first 60-120 days of their product experience.
3. Deliver and manage projects such that they are completed on time, on budget, and within scope.
4. Facilitate and deliver technical discovery and design workshops to inform the successful configuration and delivery of the platform.
5. Capture and analyze customer business and product requirements and in order to design and configure the appropriate solutions through the platform to drive long-term adoption.
6. Facilitate and deliver in-person and/or remote user training and UAT sessions.
7. Work closely with engagement managers on large-scale global deployment efforts.
8. Work closely with Product Teams to maintain an in-depth understanding of the technology and its application to customer needs.
9. Responsible for channeling product feedback, both defects, and enhancement requests, to the Product, Engineering and R&D Teams.
10. Collaborates with Technical and Product Teams to deploy new features/endpoints and functionality during implementation or as part of designated services offerings.
Requirements-
1. At least 5 years experience in deploying SaaS and/or marketing technology
2. At least 3 years experience as the customer-facing lead or project manager of SaaS and/or technology deployments.
3.Customer obsession with a background in client-facing roles
4. A foundational understanding of the channels and technologies that support marketing (social, CRM, marketing automation, CMS)
5. Quick learner capable of handling concurrent tasks in a fast-paced environment with enthusiasm and willingness to constantly learn
5. Motivated self-starter who is comfortable bringing creative solutions to peers and leadership internally and externally, in order to evoke change and iteratively improve processes and business outcomes
6. Experience working with APIs
7. Experience with WordPress, Drupal, AEM, and other CMSs a huge plus.
8. Experience with feeds (JSON, RSS).
9. Proficiency in leading change within complex organizations with little or no formal processes.
10. Active listener who is able to influence and gain buy-in from multiple stakeholders often times with competing priorities
11. Ability to drive multiple projects simultaneously and independently.
12. Experience leading and facilitating in-person workshops and training.
13. Excellent presentation and communication skills.
NICE TO HAVE:
- Experience at a growth-stage startup
- Experience with creating technical flow diagrams for integrations
- Javascript & python experience is a plus
- Graph QL experience is a plus
- Development experience
- Experience with message queuing (Example: Rabbit MQ)
SkillSoniq
About SkillSoniq:
SkillSoniq hires great talent for projects within SkillSoniq or with our Clients. Below is the hiring process we follow:
1. We review applications and resumes for relevant skills and experience
2. Profiles that get short-listed are contacted by SkillSoniq on next steps
3. You then go through a few rounds of interviews for the project
4. If you get selected, you are advised on next steps and paid by SkillSoniq.
Company address: Seattle, WA
Hourly Range: $30.00-$69.00
Posted On: April 05, 2021 20:00 UTC Category: Tech Support Skills:SaaS, JavaScript, Python, Microsoft Message Queue Server (MMSQ), Technology, Technical Support, JSON
Skills: SaaS, JavaScript, Python, Microsoft Message Queue Server (MMSQ), Technology, Technical Support, JSON Country: India
click to apply
Project ID:
3157797
Project category:
SaaS, JavaScript, Python, Microsoft Message Queue Server (MMSQ), Technology, Technical Support, JSON
