Expected duration: Ongoing Looking for a reliable and dedicated admin / virtual assistant to support business needs. MUST Have expert knowledge and use of excel. Some of the Daily tasks includes:
1. Update website products using our scraper - scraper > export to csv > make some amendments to csv > upload to shopify> check products are visible on site and correctly. You will be allocated a dedicated section of our site making sure it is regularly up to date with fewer out of stock products 2. check incoming inventory spreadsheet and compare pricing with competitors to make sure we are priced correctly and competitively 3. Research suppliers/ brands for products in your category to bring cost down and margins up. (If you are experienced, you will be able to negotiate with suppliers and deal with all sign up procedures) 4. Process orders on shopify and notify customers where there is delay 5. Process chargebacks 6. Process returns 7. provide assistance to customers via web chat and respond to customer emails 8. All other duties as required
*RATE IS WEEKLY & NEGOTIABLE DEPENDING ON EXPERIENCE *PLEASE READ JOB DESCRIPTION AS FAILURE TO DO SO WILL AUTOMATICALLY INVALIDATE YOUR APPLICATION
