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Project title: UK/US (ONLY) Virtual Assistant for a hard-working business owner
Posted by: External project from PeoplePerHour
Started: 29-May-2020 10:20 GMT
Description: Expected duration: Ongoing
Hi!

I'm looking for a friendly, organised, UK or US-based VA who can help me manage admin and customer service for my growing copywriting business.

I'd love to work with someone I can trust to liaise with my best clients and someone who can help me create the processes and systems my business needs.

The job will involve:

- Managing and replying to email enquiries.
- Scheduling (online video) calls with clients. (Any additional costs will be covered by me).
- Taking call with clients and screening clients to see whether they're the right fit to work with me.
- Taking notes on project kick-off calls.
- Being the face of my business for clients and acting as the first port of call.

I'd love start this off with a trial task, and then a trial week. (Both trials *will* be paid).

To begin with, it would be around 4-5 hours a week with the idea that the hours may increase as demand increases.

To be a good fit for this, you should be:

- living in the UK/US (as time zones need to be workable)
- available during working hours
- friendly
- positive
- polite and exceptional at customer service
- organised
- great phone voice
- happy to go on video call with clients
- great sense of initiative
- confident in (or willing to learn how to use) GmaIl, Zoom, Calendly, Excel, Word)

In return, I'll:

- respect you
- understand that I’m your client, not your boss
- be easy to work with
- pay you on time
- give you the support you need
- create an environment where you feel comfortable and happy

Please DON'T APPLY for this job if:

- you don't live in the UK/US
- you aren't a full time VA

So I know you've read this description and might actually be the VA for me, please write the words 'Paw Patrol' in your message to me :)

Look forward to hearing from you.
Project ID: 2996332
Project category:
Project budget:
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